7.7
Spot Score
Efficient sales channel management made easy.
User Ratings
Main Features
Pricing
Telax offers custom pricing plan
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9.6
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Queue Management (Calls)
Unique Features
Concurrency Support
Live Chat
IVR Support
+ 2 more
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
8.7
Spot Score
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Product Description
The primo dialer software will help any call center become more productive and efficient. Manage your leads, prospects, email campaigns, tasks and notes all from a central location on your desktop. Easily reschedule appointments, use the built-in lead routing features to assign calls to agents, ...
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Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 1 more
Unique Features
Concurrency Support
Live Chat
Predictive Dialer
+ 2 more
Pricing
Free Trial available
PrimoDialler offers custom pricing plan
7.9
Spot Score
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Product Description
Novanet Cloud Contact Center is listed among the most powerful and advanced call centre software available in the market. This software is designed using the WebRTC technology. WebRTC Agent App facilitates easy integration of real-time customer conversation into the browser directly. This ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 1 more
Unique Features
IVR Support
Auto Call Recording
Call Monitoring
Pricing
Free Trial available
Novanet Cloud Contact Center offers custom pricing plan
Stuck on something? We're here to help with all the questions and answers in one place.
Popular alternatives include Nextiva, PrimoDialler, Novanet Cloud Contact Center and undefined.
Key factors include Outbound Call Center, Inbound Call Center, Progressive Dialer and pricing.
Tools like TalkDesk, CloudTalk, Nextiva, CallHippo and eVoice are best for small businesses for Call Center Software.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
