TeamViewer Reviews in September 2026: User Ratings, Pros & Cons

Fantastic option for remote control.

What do you like best? I love it since I can see from my cell phone everything I do on my personal computer and I like that if I am away from home I can review the process of what I am doing on it What do you dislike? Excellent. It works flawlessly and is extremely useful What problems are you solving with the product? What benefits have you realized? It has been very useful to control remote equipment, very good application

the application works fine BUT.......

the application works fine, but the service, support and billing is terrible. Dispite paying a renewal subscription last week..still unable to use any licensed software and losing valuable days on a project that requires me to access a customer workstation. After paying there was no sign of any subscription or license on the online account. so that means you are stuck with support ticket emails and telephone support to different people each time. I have technically now lost about a week of ...

Be carful

Be carful! when you buy the license, You cannot cancel it until the end of your life! YOU HAVE TO PAY $600 for the rest of your life. DO NOT BUY THEIR LICENSE

Productive but high cost tool

What do you like best? TeamViewer is open source and easy to use. It connects easily and allows you to easily view and interact with your computer screen. It is one of the best applications out there to control the computer. What do you dislike? Extremely expensive. Very expensive to use, has no relation to the promised income of which we work. Many of us stop using this tool since the value of the application is not viable. What problems are you solving with the product? What ...

Overpriced, Security Issues, Awful Customer Services

We've been a business customer of TeamViewer for many years, we use it perhaps once or twice a year.When COVID-19 hit in 2020, like many although especially as a large part of our business is in the event sector we looked at all of our company's costs.Nearly all of our suppliers were very helpful, assisting us to reduce costs where possible.This helping us to save our staff's jobs, and maintain our company which also supplies online services to over 100 companies. We're not a big company, ...

Free Remote support application

What do you like best? Team Viewer available in both Free & Commercial Version also. But for a small organization Free version will serve the purpose very well. Even for a group of friends where one guy is tech savy and others are not there this tool is of great use. Just give your remote connection to the support guy and you are done. What do you dislike? Without knowledge it can be dangerous anyone can steal sensitive info also but thats due to the ignorance of the user himself ...

Remote Support could not get any easy

What do you like best? Ease of use for any person and the ability to install it over multiple platforms. Also, the ease of setting it up is another plus! What do you dislike? Issue with connectivity at times may cause disruption. Also ability in handling certain file formats and file sizes. Recommendations to others considering the product: If your organization wants to provide the ability of remote installations and support then this is perfect. Also, the app also helps ...

Easy remote control

What do you like best? The ease of use, the fact of being a freemium and allowing me to use it without making a high investment. It helps me a lot to provide support to my customers. What do you dislike? Until today I have had no reason to complain about the team viewer, it has always been useful to me and met all my needs. What problems are you solving with the product? What benefits have you realized? I can provide support to my customers remotely, it is very simple to ...

Live-saver during these times when the everyone is working from home and you need technical support

What do you like best? The best part of this remote desktop software is the ease of connection and screen takeover. We use this within our organization primarily for technical support, thus whenever an employee logs a technical ticket, the IT engineer would connect via Teamviewer to take control of the screen and resolve the issue, the entire process is so user-friendly and convenient - this software is definitely a life-saver these days when the entire 2000 employees of my company are ...

Teamviewer: remote sessions at a great price

What do you like best? Being able to edit / manage our documentation online is a huge advantage that teamviewer encompasses over competing platforms, since these can be opened without the teamviewer platform becoming slow, or in any case, closing during that period of time, as usually happens with similar platforms. What do you dislike? Despite being a non-direct problem with the teamviewer platform, we think it is very important to highlight that after having completed the survey ...