TeamViewer Reviews in September 2026: User Ratings, Pros & Cons

Horrible Experience. Good product, Bad Company.

Despite being a loyal customer for years - I was treated like garbage when we wanted/needed to cancel our subscription. Their 'fine print' states you must cancel 28 days before your auto-renewal. There is no notification that your renewal is coming up (outside of 28 days). I notified them of our intent to cancel within 2 hours of the payment for another YEAR of service ($x,xxx) and was stonewalled stating that I agreed to another year and needed to cancel 29 days ago. They wouldn't even ...

Beware of this company

Beware of this company. I paid my annual subscription via their own website on the 10th July 20, since them I have been receiving emails from them wanting payment? I have emailed their so called support team and they have confirmed they have proof of my payment and they would sort it with their accounts team. Today 14th August 20 I received a final demand saying if I don't pay they will terminate my licence. I am exasperated and angry with no where to go.

Lifeline of remote workers in IT industry

What do you like best? I am using Team Viewer since past 5 months and it's been really great using it. The best part is It can work on a low bandwidth network also which I like most about TeamViewer. What do you dislike? Sometimes I face some glitch like a sync-up issue, I am tying from my keyboard but Nothing writes over there on the screen. The problem gets resolve when I re-connect the TeamViewer connection. Recommendations to others considering the product: You should ...

They are A..SS-HOLES who steals your…

They are A..SS-HOLES who steals your money with automated renewal WITHOUT WARNING ...called them the day after the payment passed in my PayPal and they didn't want to refund...THEY HUNG IP ON ME ....WHAT A BUNCH OF S.H.I.T.LICKER...I DO NOT RECOMMEND TO ANYONE THIS BS COMPANY

Poorly explained

Poorly explained. Over complicated setup. Try to direct you to web site for support - totally useless. Long wait to have phone call answered. On seeing the other reviews I will give notice well in advance not to renew. In summary, good but expensive tool, support abysmal.

Since I met Teamviewer everything has become easier

What do you like best? I use the platform daily for support and technical assistance, it is very useful because it allows me to work remotely from anywhere, Teamviewer allows me to connect to almost any digital device and control it, for which the authorization of the owner of the device, this helps me a lot to explain procedures, as well as move files and install them remotely, the whole process is made easier and faster with Teamviewer. What do you dislike? The remote connection ...

Terrible customer suport and completely unethical renewal policy.

Like many other reviewers, I am appalled at TeamViewer's completely unethical renewal policy and although I think their software is technically fine, I will never be using or recommending them to my clients again. I'm an independent IT freelancer and I purchased a commercial TeamViewer license last year for use on a time-limited project with no intention of renewing for another year. The next communication I received from TeamViewer was an invoice for renewal on the anniversary of ...

TeamViewer

What do you like best? It is easy to install and works reliably. It easily integrates with your worldview to provide you with the best experience during web conferences. Team Viewer connects to multiple devices so we can discuss and transfer our files between professional teams. This inexpensive and secure tool gives us more safety because we can create a blacklist of our files easily. What do you dislike? There's nothing which I dislike about this particular software program, it ...

Effective remote services

What do you like best? It a best tool for delivering quality services to customers. Sometimes sudden unwanted event related to IT can lead to stop of a process, in that case instant service is needed and we can fix the issues by giving our team through this tool it aims in providing Ad-hoc support, Custom branding for support applications and provides integrated services for major desks and for case management. I have had great journey with this amazing tool. What do you dislike? I ...

Efficient remote device management

What do you like best? I’ve found Teamviewer a great tool remote device management and support from our technicians. The connectivity is simple and enables for users to see what is being done on their devices just with the simple input of an ID. The share meeting app is multiplatform and enable for easy access through various channels which is a good user friendly and secured feature. What do you dislike? We have noticed bandwidth issues in some locations and few features being ...