SumUp Reviews in October 2026: User Ratings, Pros & Cons
Streamline payments. Grow your business.
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Starts from $0 / month when monthly, also offers free forever plan
SumUp Reviews & Ratings
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Spotsaas Editor’s POV
SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more
SumUp pros and cons
Easy integration with accounting and eCommerce platforms
Supports both in-person and online payments
No monthly subscription required
Low-cost, mobile-friendly card readers
May not suit complex restaurant or enterprise setups
Limited advanced POS features (e.g., detailed inventory, loyalty)
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Showing 3001-3010 out of 10049
JC
Janet Carter
12/29/23
They were unable to answer my questions…
They were unable to answer my questions and referred me to an e-mail that I received and that has not been resolved either. When you look at the website to get the machine it not explained that you will need a business bank account and also that this needs to be to be verified with invoices and proof of business address. This is particularly difficult when first starting up something that was just a trial to see how I got on. Now there is money sat in the account which I have been unable to ...
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A
Andy
12/29/23
So easy to do things
Date of experience: December 29, 2023
RF
Rain Ferguson
12/29/23
Have been amazing to work with
Have been amazing to work with, super easy and simple. Some really awesome features too!
MR
Martina Reynolds
12/29/23
Easy to use
Easy to use. Reasonable fees that are only charged if you use it. Keeps its charge for months.
PD
Patrick Duffy
12/29/23
First class
Date of experience: December 29, 2023
BW
Barbara W
12/29/23
Patrick was great
Patrick was great. Knowledgeable about the functionality that I needed and able to help me sort my problem. Thanks Patrick!
AM
Amie Marina Sweet
12/29/23
I have asked SumUp to cancel my…
I have asked SumUp to cancel my account, in writing three times now. They keep saying they have not heard from me and have done nothing about it. A joke for customer service!! God knows if they will ever actually delete my account!!
MS
Md Sanur Hussain
12/29/23
Very good and helpful
Date of experience: December 29, 2023
D
DFCB
12/29/23
I have not had my case resolved.
Date of experience: December 29, 2023
PR
Phil Rule
12/29/23
Uncooperative telephone advisor
Uncooperative telephone advisor. Refused to accept my complaint. Told me I had to email my complaint. Gave me an email address which doesn’t exist. Refused to pass me over to a supervisor. Was actually as much use as a chocolate tea pot. Not actually sure now whether it was worth phoning for help. Utterly useless. I will NOT be recommending Sumup to other people and I WILL be looking at an alternative method of clearing my card payments. Awful level of customer service. I have given a 1 ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].