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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 2831-2840 out of 10049

ML

Mr Lambert

01/05/24

5 out of 5

1 Easy to use

Date of experience: January 05, 2024

D

Dw

01/05/24

5 out of 5

Excellent service

Date of experience: January 05, 2024

JH

Jill Holmes

01/05/24

4 out of 5

Although I got the information I…

Although I got the information I needed. It would have been nice to talk to someone not just by text

RN

Rachel Nassif

01/05/24

1 out of 5

Still not done what they promised

Despite a robust rebuttal from Sumup and assurance our account is now working... it is not. I thought I would trust them and no sales over Christmas anyway. Yet again today transaction denied, no possibility of speaking to anyone as there is no phone number anywhere on their information. I have sent them number, but they do not call. My reference number from them 35144050 and that was dated 13th December 2023

MM

Mr Millin

01/05/24

5 out of 5

Easy to use once I understood it.

Date of experience: January 05, 2024

MD

Michelle Dorman

01/05/24

5 out of 5

Quick helpful and informative.

Date of experience: January 05, 2024

C

customer

01/05/24

5 out of 5

Excellent customer services

Date of experience: January 05, 2024

DT

Delcho Tonchev

01/05/24

5 out of 5

Excellent service

Date of experience: January 05, 2024

PB

Pawel Braczek CEPM LTD

01/05/24

1 out of 5

They blockI do not recommend blocking funds the money and after 12 hours…

They block the money and after 12 hours they ask for additional information. I definitely do not recommend it. Problems with recovering your own funds. Account set up. First payment accepted and problem with recovering the money.

U

Unhappy

01/05/24

1 out of 5

Not impressed

Had a fraudulent account easily set up in my name. Impossible to contact unless you create an account to access a bot chat. Still haven’t got back to me to confirm they have close the accounts and now ask me for a review?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].