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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 2821-2830 out of 10049

MD

Mr d rochester

01/06/24

1 out of 5

Changing Signatory

I am a club treasurer We have been trying for months to change the account signatory. We have sent all requested documents more than once but get nowhere. Chat cannot help us

KO

kelly o'dowd

01/06/24

5 out of 5

I have the sum of ages and would highly…

I have the sum of ages and would highly recommend it’s quick and effective and I can use it for clients to send links to payment and I can use it in person to find fantastic

DG

Dwayne Gaulteau

01/05/24

5 out of 5

Good payment machine and app

Date of experience: January 05, 2024

AD

Amanda Duke

01/05/24

5 out of 5

Live person chat was great

I got through to a live person as my query was beyond Bots and FAQs. The person who spoke to me stayed with me until the query was solved. Very polite and patient with me. Thankyou.

FS

FABIO STEFANO PETRANGELO

01/05/24

5 out of 5

Buona

Se fai un bonifico verso banca Unicredit e quasi immediato

S

Steve

01/05/24

5 out of 5

Very happy with the whole service

Date of experience: January 05, 2024

DM

Disgruntled Merchant

01/05/24

1 out of 5

Worst Customer Service....

Worst Customer Service.... I have been awaiting refund for two months and despite 43 calls and numerous hoops I have been made to jump through, STILL nobody has resolved. I am just getting a standard scripted response. TERRIBLE COMPANY!!!!

TP

Tiberiu Parti Bugariu

01/05/24

5 out of 5

Great app

Great app. Love it

DW

David Watson

01/05/24

3 out of 5

Excellent Sales facility. Customer Services falls short.

I needed to know if I could access my Sales in the previous tax year. It seemed as if I could, but when I tried I couldn't. Contacted Customer Services on Live Chat. The conversation with the Agent was confusing. I left with the impression it was possible. But it isn't. SumUp is an excellent payment facility, so I was disappointed to be left confused by my contact with them.

AG

Anita Gallagher

01/05/24

5 out of 5

Had a problem sorted pretty quickly

Date of experience: January 05, 2024

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].