SumUp Reviews in October 2026: User Ratings, Pros & Cons
Streamline payments. Grow your business.
Add to compare
Starts from $0 / month when monthly, also offers free forever plan
SumUp Reviews & Ratings
Are you using SumUp?
Spotsaas Editor’s POV
SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more
SumUp pros and cons
Easy integration with accounting and eCommerce platforms
Supports both in-person and online payments
No monthly subscription required
Low-cost, mobile-friendly card readers
May not suit complex restaurant or enterprise setups
Limited advanced POS features (e.g., detailed inventory, loyalty)
Filter results
Sort by :
Showing 2801-2810 out of 10049
PH
Peter Hargreaves
01/07/24
Monthly report
They never sent email requested with monthly reports from April 23 to November 23 said they would and it's not something available on the app I don't use computer
MK
Mr. Ken Roberts
01/07/24
You were quick and helpful but I still…
You were quick and helpful but I still need a reply please
LC
Lynda Courtnadge
01/07/24
SumUp card reader. They respond promptly which is hugely…
They respond promptly which is hugely helpful. However, I am very disappointed that their product was irreparably blocked and needed replacing. As it was out of warranty the cost is borne by our charity, without any mitigation.
C
client(e)
01/07/24
Terminal not working
My terminal seemed to have reset itself. I was unable tontake payment. I tried live chat but the response was extremely slow. The terminal has never functioned well. I have decided to change from sum up to Stripe tap and pay via my mobile
JR
Jon Richmond
01/07/24
Going round in circles....
We purchased a machine for a voluntary organisation my wife is involved with to take payments at events. We received the Solo reader with no problem and checked it was working. About three days before the event, it suddenly went into 'blocked' mode, indicating that it had been dropped, when we are certain that it hadn't. Sumup advised that the quickest way to get a replacement was to buy one from Currys and they would refund us. This we did, driving around 100 miles to get the machine to ...
Read more
J
Julian
01/06/24
Awful customer experience
Awful customer experience. Seemed to be reading from a script.
DR
Dana Ricardo
01/06/24
Chatting service inbred station
I was on the chat service with 3 inbreds called, Ella, Maia and Roy who all left the chat half way through without listening what I was saying. SumUp treats its customers like a pile of crap. Avoid at any cost and if you’re still with them, switch to izzettle as soon as possible. Absolute douchbags
J
Joanne
01/06/24
When you need help with anything sum up…
When you need help with anything sum up are only a phone call away you get Ur money fast and the app is easy to get around
IB
Ipswich BMX Club
01/06/24
Questions were well based
Questions were well based and I was able to respond to them quickly to have services restored but I would say a message to say we were getting close to services being restricted would have made the whole situation easier as it did put the club in a difficult position on the day with our card readers going down!
ID
isabelle DAVIN
01/06/24
L’application est super bien faite…
L’application est super bien faite facile d’utilisation
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].