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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 2781-2790 out of 10049

SA

Shamim Ahmed

01/08/24

5 out of 5

Great nice and easy

Date of experience: January 08, 2024

MM

Megan-Jean McIntyre

01/08/24

1 out of 5

Do not recommend

Do not recommend Opened account with SumUp as small business owner to help manage finances and offer card payments when required. I am a small business owner, single mother of 2 and was told my account was ready to use and activated. As soon as one customer pays via SumUp, blocked . Can't access £160 transaction, customer not happy and lost a regular customer over this. No one helps on live chat, get into conversation to be cut off The customer service is APPALLING on the phone as well !!!

MH

Mr Hussain

01/08/24

5 out of 5

It’s very good but I can’t use tap on…

It’s very good but I can’t use tap on the phone and I did contact still waiting. No one get back to me yet

NK

Noel Keane

01/08/24

5 out of 5

Best service you could want

Best service

CG

Celia Greenaway

01/08/24

5 out of 5

Quick response

Quick response. Issue easily resolved - instructions clear. Thank you.

AS

Amandeep Singh

01/07/24

5 out of 5

Satisfied

I'm 100% satisfied with sumup very good and fast service

GB

Gary Biberger

01/07/24

5 out of 5

Fast service

Date of experience: January 07, 2024

ME

Meli-Melo Event Catering Ltd

01/07/24

2 out of 5

Disappointing

Date of experience: January 07, 2024

A

Ali

01/07/24

5 out of 5

I called for the customer service and…

I called for the customer service and they helped me to sort out the issue. Thank you so much 💓

MR

Miauta Romeo

01/07/24

5 out of 5

Very fast response and well trained…

Very fast response and well trained staff , Thank you SumUp

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].