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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 2771-2780 out of 10049

TM

Tony Mcnally

01/08/24

5 out of 5

The person I dealt with was excellent…

The person I dealt with was excellent and extremely helpful.

GT

Geoff Taxi

01/08/24

5 out of 5

Records keeping fantastic for tax…

Records keeping fantastic for tax return use. Easy and reliable payment receiving

DE

Dr Edward

01/08/24

5 out of 5

Very good service

Very good service also payment platform

DH

Danny Hirst

01/08/24

1 out of 5

Incredibly hard to get hold of and…

Incredibly hard to get hold of and don’t even deal with your problem. They pass it around the houses and refuse to take ownership and deal with it. I love the company and their products but their customer service when dealing with problems is a 0/10

G

george

01/08/24

5 out of 5

Very easy for me

Date of experience: January 08, 2024

ZH

Zafer Hamid

01/08/24

5 out of 5

Amazing

Amazing. Very good service. Easy to use

PB

Patrick Brennan

01/08/24

5 out of 5

Dose everything I need right

Date of experience: January 08, 2024

CR

CAROL. ROONEY

01/08/24

5 out of 5

First card reader

First card reader. So easy to use. And transfer your money

RH

Ronnie H

01/08/24

1 out of 5

if I could give minus stars I would

if I could give minus stars I would. absolute worst customer service I have ever dealt with , I have spoken to at least 15 people and still issue not resolved. I would steer clear of this company, they accepted all the details and set up when we reached the target they do not accept the details even though nothing has changed since set up. I ot a reply from SumUp going through the same stuff that I received via email. I submitted the requested information four times one being a power of ...

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MT

Mary Trumble

01/08/24

5 out of 5

Excellent after service the chat bot…

Excellent after service the chat bot quickly put me through to someone I could talk to online who was very helpful and sorted my problem.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].