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SumUp - New SaaS Software

SumUp Reviews in May 2025: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4

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SumUp Reviews & Ratings

4

Very Good

Based on 4 ratings & 10049 reviews

Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terible

(1389)

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Showing 141-150 out of 10049

VS

Vankayala Sai Vihari

10/21/24

5 out of 5

Hamza was called in the morning…

Hamza was called in the morning detailing how our devices were on loop. He assisted us and we very much love the personal service.

IP

Indre Padrieziene

10/21/24

5 out of 5

Adam was really helpful and was…

Adam was really helpful and was explaining clearly all about my account. I am really happy that I will have a person who will look at my account and I will be able to contact at any time if I need help.

AK

Arumugam Kuhanesan

10/21/24

5 out of 5

Fantastic customer service from Hamza

Fantastic customer service from Hamza. He replaced our device and helped us in an emergency with no card machines working. He came out same day!

E

Ersan

10/21/24

5 out of 5

Dealt with Aadam from sum up over the…

Dealt with Aadam from sum up over the last few months, he’s been a pleasure to work with and sorted out all queries. Thanks again

AK

A K Vaid

10/21/24

5 out of 5

5 stars all the time

Very easy and simple

A

Anny

10/21/24

4 out of 5

Fast & reliable transfer with timely…

Fast & reliable transfer with timely report

WL

Wilson Li

10/21/24

1 out of 5

I am writing to express my concerns…

I am writing to express my concerns regarding the extended review period, the lack of a clear timeline, and the absence of a refund option. These issues could potentially put your organization at legal risk. Since last week, I have been unable to receive the funds necessary to fulfill obligations to my clients. As a result, I am now facing imminent legal challenges.

A

Alex

10/21/24

1 out of 5

They have been holding my money on my…

They have been holding my money on my… They have been holding my money on my account for the last 2 months. They promised to release it this month when I asked for it they refused it and found another reason not to release it again. These guys are playing with my money! A lot of money. I would never trust them at all. My lawyers and Ombudsman are on them as we speak. This service will soon be taken down

WL

Wilson Li

10/21/24

1 out of 5

I am writing to express my concerns…

I am writing to express my concerns regarding the extended review period, the lack of a clear timeline, and the absence of a refund option. These issues could potentially put your organization at legal risk. Since last week, I have been unable to receive the funds necessary to fulfill obligations to my clients. As a result, I am now facing imminent legal challenges.

A

Alex

10/21/24

1 out of 5

They have been holding my money on my…

They have been holding my money on my… They have been holding my money on my account for the last 2 months. They promised to release it this month when I asked for it they refused it and found another reason not to release it again. These guys are playing with my money! A lot of money. I would never trust them at all. My lawyers and Ombudsman are on them as we speak. This service will soon be taken down