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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 141-150 out of 10049

AK

Arumugam Kuhanesan

10/21/24

5 out of 5

Fantastic customer service from Hamza

Fantastic customer service from Hamza. He replaced our device and helped us in an emergency with no card machines working. He came out same day!

VS

Vankayala Sai Vihari

10/21/24

5 out of 5

Hamza was called in the morning…

Hamza was called in the morning detailing how our devices were on loop. He assisted us and we very much love the personal service.

E

Ersan

10/21/24

5 out of 5

Dealt with Aadam from sum up over the…

Dealt with Aadam from sum up over the last few months, he’s been a pleasure to work with and sorted out all queries. Thanks again

AK

A K Vaid

10/21/24

5 out of 5

5 stars all the time

Very easy and simple

PD

Pat Duckling

10/21/24

5 out of 5

Lee helped with savings by using sunup…

Lee helped with savings by using sunup one and helped us with a broken machine. Cheers

A

Alex

10/21/24

1 out of 5

They have been holding my money on my…

They have been holding my money on my… They have been holding my money on my account for the last 2 months. They promised to release it this month when I asked for it they refused it and found another reason not to release it again. These guys are playing with my money! A lot of money. I would never trust them at all. My lawyers and Ombudsman are on them as we speak. This service will soon be taken down

WL

Wilson Li

10/21/24

1 out of 5

I am writing to express my concerns…

I am writing to express my concerns regarding the extended review period, the lack of a clear timeline, and the absence of a refund option. These issues could potentially put your organization at legal risk. Since last week, I have been unable to receive the funds necessary to fulfill obligations to my clients. As a result, I am now facing imminent legal challenges.

IP

Indre Padrieziene

10/21/24

5 out of 5

Adam was really helpful and was…

Adam was really helpful and was explaining clearly all about my account. I am really happy that I will have a person who will look at my account and I will be able to contact at any time if I need help.

WL

Wilson Li

10/21/24

1 out of 5

I am writing to express my concerns…

I am writing to express my concerns regarding the extended review period, the lack of a clear timeline, and the absence of a refund option. These issues could potentially put your organization at legal risk. Since last week, I have been unable to receive the funds necessary to fulfill obligations to my clients. As a result, I am now facing imminent legal challenges.

A

Alex

10/21/24

1 out of 5

They have been holding my money on my…

They have been holding my money on my… They have been holding my money on my account for the last 2 months. They promised to release it this month when I asked for it they refused it and found another reason not to release it again. These guys are playing with my money! A lot of money. I would never trust them at all. My lawyers and Ombudsman are on them as we speak. This service will soon be taken down

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].