SumUp Reviews in May 2025: User Ratings, Pros & Cons

Very easy to use just love it ❤️

Date of experience: October 22, 2024

Adam Nebi is come to the shop he help…

Adam Nebi is come to the shop he help as with card machine.

Rajan called in on spec to see me

Rajan called in on spec to see me , it’s something I’ve needed to do for quite a while so I was very happy to see him , he explained the new upgrade machine to me and helped set it up . Very courteous and very professional, I’m very happy 😊

Raj came in today to help me with a…

Raj came in today to help me with a payment issue which was preventing me from taking transactions, he has been a great help taking steps to resolve this. He has also reduced our rates for us by signing us up to SumUp one.

Imran was very clear in the information…

Imran was very clear in the information he provided for the sum up one and also replaced our faulty device

Easy to transfer money to myself

Easy to transfer money to myself

Great experience with lee as he showed…

Great experience with lee as he showed us savings to be made using sumup one. Helped with old devices cheers lee for all your help.

Transaction failed screen after a while!!!!

Second time in this month after “transaction accepted” on sumup air and mobile app I place sumup app on background and after about 30 min when I try continue next transaction I see orange message “transaction failed” which means that the customer left leaving an unpaid bill !!!!

Transaction failed screen after a while!!!!

Second time in this month after “transaction accepted” on sumup air and mobile app I place sumup app on background and after about 30 min when I try continue next transaction I see orange message “transaction failed” which means that the customer left leaving an unpaid bill !!!!

Dealt with Aadam from sum up over the…

Dealt with Aadam from sum up over the last few months, he’s been a pleasure to work with and sorted out all queries. Thanks again