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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 91-100 out of 10049

M

Mexita

10/28/24

5 out of 5

Been using it for years and also on our…

Been using it for years and also on our own app for online delivery services.

JH

Jim Hughes

10/28/24

3 out of 5

Complaints

Takes to long to get funds cleared and into account Would like to be able to accept payment over the phone

RW

Ryan Walker

10/28/24

1 out of 5

Customer support is abysmal

Customer support is abysmal. There reply has nothing to do with the issue. They sent me the wrong printer and getting in contact with a support person that could help took days. Then they sent a card reader instead of the actual item I needed. After a while i did get the printer/drawer combo i needed but the hassle was insane. Get better customer support.

OA

ozan ahmet

10/28/24

5 out of 5

Does everything any other account can…

Does everything any other account can do, quicker and cheaper, without fuss.

JH

Jim Hughes

10/28/24

3 out of 5

Complaints

Takes to long to get funds cleared and into account Would like to be able to accept payment over the phone

BL

Bert Lahr

10/28/24

3 out of 5

Customer service slow and unresponsive

Customer service slow and unresponsive. Reluctant to take on responsibility for problems and then very slow to offer any help to solve problems. Disappointing overall for a business customer support.

TL

Tony La Mattina

10/28/24

5 out of 5

Great app

Simply easy to use and sum up is Olso a great bank account to use

PP

Pavlina Piklova

10/28/24

1 out of 5

They take my money from my bank account…

They take my money from my bank account without permission I don’t use this company for nothing they fraud me I want refund my money back scam

Z

Zoe

10/28/24

1 out of 5

What an absolute nightmare

What an absolute nightmare. No one will take responsibility for a job and you can never get through to anyone that is able to give any answers. I already hold two accounts and passed all verification etc opened a third for a separate venture and account has been on hold because verification isn’t passed - tried chasing numerous times to be told it’s a dept you can’t talk to and there’s nothing we can do we will be in touch. We’ve marked it as urgent That was 5 days ago Really disappointed ...

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MT

Muhammad Tabasum

10/28/24

1 out of 5

Really bad services

Really bad services. Customer service also horrible.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].