Sumo Logic Reviews in June 2026: User Ratings, Pros & Cons

Sumo is great

What do you like best? The platform is feature rich. I like the ability to add scheduled searches and use it for ad hoc monitoring. It's also invaluable for forensics. What do you dislike? I wish I knew better the query language and how to use it. In particular the ability to aggregate and do charts. Aspects are a big of a black box to me. What problems are you solving with the product? What benefits have you realized? Ad-hoc monitoring. Forensics when problems occur. We send ...

Very Powerful

What do you like best? The dashboards are great way to monitor and see historic outliers. What do you dislike? Very powerful but there is a learning curve Recommendations to others considering the product: Very powerful What problems are you solving with the product? What benefits have you realized? Monitoring processes. Quicker response time to solving "fires"

Software Engineer II

What do you like best? Dashboards and ability to check logs using What do you dislike? Syntax to query logs are not very well documented and explained in my opinion. What problems are you solving with the product? What benefits have you realized? We are looking for information on cause of problems and errors for all of our microservices when errors are logged. This is very useful to us to improve error handling and improve quality of our services overall.

Sumologic has been great!

What do you like best? It's fast, flexible, and the custom alerts are easy to setup. What do you dislike? I wish it was easier to define objects to parse in messages. What problems are you solving with the product? What benefits have you realized? Error reporting and bug investigations

Using Sumo Logic for Log Auditing and Analysis in my Team.

What do you like best? Very easy to configure different categories and familiar to use. What do you dislike? There is not any dislike but it would be good if we get feature like having metrices as well on Sumo logic. What problems are you solving with the product? What benefits have you realized? Getting Sumo alerts based on Sumo logic logs and we takes preventive actions before customer raise a defect.

Sumo!

What do you like best? It's a great tool for deep diving API requests the merchant needs help with troubleshooting. It allows us to provide the proper white glove service we provide from our team. What do you dislike? Requests can take a long time to load if there is a lot of data to sift through. What problems are you solving with the product? What benefits have you realized? API requests, time outs or latency issues.

Flexible and powerful query engine

What do you like best? The query language that makes the log fetch very easy What do you dislike? Slow parsing that makes the alering orettu slow What problems are you solving with the product? What benefits have you realized? Cloudmontior akamai logs. Flexible and highly available

Useful platform for managing system wide logs

What do you like best? - Allows me to look at logs from different services in our stack and understand how issues propagate across our component systems - Has changed our workflow to proactively implement better monitoring and verification before big deploys What do you dislike? - Attempts to log you out very quickly when not focused on the tab - Sometimes hard to configure services/middlewares to build nested JSON in ways that don't require multiple parsing steps ...

Helped in visualizing and finding potential bugs in the system by systematic logs

What do you like best? The ability to separate out your searched and rename them based on the search is a nice feature to have. Also, the live tail feature comes in very handy when you want to perform a constant monitoring of the logs being generated. Also the ability to visualize and query logs and to pin all the different searched to the top tab list. What do you dislike? There is a bit of complexity in searching for a particular source category. Also, the need to use receipt ...

Simply amazing

What do you like best? The ability to correlate searches across different log types as well as filtering down to the information I need is invaluable. What do you dislike? There's not too much to dislike to be honest. Recommendations to others considering the product: DIve in with both feet. You won't regret it. What problems are you solving with the product? What benefits have you realized? The business problem is the correlation mainly. Sumo gives that ability in aces.