Sumo Logic Reviews in June 2026: User Ratings, Pros & Cons

Super Intuitive

What do you like best? Using the app is easy. There's a bit of a learning curve but once you have the basics down everything works how you'd expect it to and everything is placed where'd you'd expect to find it. They also offer an amazing training a certification course to help you understand everything that you can do with Sumo Logic. What do you dislike? There are some issues parsing logs, but that's probably more on the way our logs are built than on Sumo Logic. Recommendations ...

Great tool

What do you like best? Log monitoring where the users outside infrastructure can get the info on a UI without ssh into an instance What do you dislike? Setting up the dashboard initially might take some time What problems are you solving with the product? What benefits have you realized? log monitoring with different teams, usage monitoring in one space for different app

Very solid tooling

What do you like best? Robust query functionality and very fast response times What do you dislike? Alert management is difficult, cannot delete alerts easily and alerts do not always save. What problems are you solving with the product? What benefits have you realized? Alerting and understanding timelines of issues. Real time alerts give us a pretty quick response when things go wrong and it's very easy to use custom search ranges to build timelines of events

Sumo is amazing, making us all the monitoring supergeros

What do you like best? I use it to monitor a pub sub system and can't do without it now. What do you dislike? Navigation and finding stuff could definitely be better What problems are you solving with the product? What benefits have you realized? Logging, monitoring

Sumologic review

What do you like best? The number of systems and reports pre-configured for immediate use. What do you dislike? There are still some systems in the cloud it doesn't integrate with yet. What problems are you solving with the product? What benefits have you realized? Problems solved are HIPAA compliance and Cybersecurity monitoring. Aggregating logs and scripting alerts is important to faster incident response.

Great service, great product

What do you like best? Salability, No hardware or onsite servers needed. What do you dislike? Complexity, Very hard to learn the queries and navigate the system initially. What problems are you solving with the product? What benefits have you realized? Log collection/storage

Powerful with a learning curve

What do you like best? Once you get the hang of the querying syntax, the speed of searches and ability to pinpoint exactly what you're looking for is exactly what I need. What do you dislike? The querying syntax is a bit cumbersome. What problems are you solving with the product? What benefits have you realized? I've used Sumo Logic to help debug errors that occurred for specific requests, but my main use of it is for structured logging of some events in our application to get ...

Centralized logging is a dream

What do you like best? I love being able to see logs, do error reporting and alerting in a central location. What do you dislike? The delay from actual log time to its availability in SL. Recommendations to others considering the product: Very responsive support team. Frequent updates. What problems are you solving with the product? What benefits have you realized? Centralized logging from almost anywhere.

Sumo Logic Review

What do you like best? It has feature to trigger alerts on some predefined condition. We utilized this feature to trigger KPI alerts and to trigger outage alerts. We also like it Live trail feature What do you dislike? We don like log file viewing capability. Other application such as Splunk has better feature to view snap shot Recommendations to others considering the product: Yes What problems are you solving with the product? What benefits have you realized? ...

Efficient and easy to use

What do you like best? Running multiple queries at once, easy to learn. What do you dislike? Interface changed somewhat recently and added extra clicks to get where I want to go (have to click NEW first) but it's not a huge deal. The ability to resize the results area as well as all other areas would be helpful. What problems are you solving with the product? What benefits have you realized? Troubleshooting issues for customers and checking various logs. I use Sumo Logic just ...