Sumo Logic Reviews in June 2026: User Ratings, Pros & Cons

Unsavory at best

What do you like best? It had nice graphs that were useful for presentations. What do you dislike? Cost for data becomes exponentially worse, service has constant interruptions and downtime. Queries are not industry standard and do not allow finite tuning What problems are you solving with the product? What benefits have you realized? Siem, log aggregation. Executive reporting

You can use a lot of their advanced features easily

Super fast Log aggregator

What do you like best? SumoLogic is a very fast, and cost-effective log aggregator tool. It has saved us hours of work trying to figure out when something goes wrong with our software What do you dislike? There is nothing to dislike about SumoLogic. It works perfectly for our needs, and has no down-sides (perhaps, other than cost). What problems are you solving with the product? What benefits have you realized? It allows us to setup automated alerts when a "fail log" are ...

Sumologic user review

What do you like best? I love their visualizations and the easy integration with our AWS Account. What do you dislike? I dislike the fact that they do not provide recommendations on best practices. However, may be that is not their scope but it would be nice to have it along. What problems are you solving with the product? What benefits have you realized? It provides us the centralized monitoring of our environment. Helps track inbound and outbound traffic.

Centralized and democratized logging is essential for a software team

What do you like best? From the start the Sales team was very good at understanding their product and getting a solutions architect on board early to help you understand the best ways of getting information from your logs. They are open to lots of dialog and willing to make sure you are in a good place to succeed. The ingestion tools are fairly simple and for us we defaulted most to the HTTP ingestion endpoint. Parsing is very robust and extracting fields from your logs can be done ...

Reasonably priced log aggregation + metrics

What do you like best? SumoLogic has all the features (and then some) that SMBs would need to complete log aggregation across infrastructure. Additionally, there are many pre-built search/parsing formats for common data types (like AWS access logs) that are very handy. What do you dislike? Sometimes dashboards and search interfaces don't have the latest logs and can take some time to get there. What problems are you solving with the product? What benefits have you realized? Log ...

Nice SIEM for small business

What do you like best? 1- user friendly 2- ease to use 3- straight forward simple configuration What do you dislike? 1- long queries take forever to complete and sometimes dies before completing 2- there is limitation to view the search results in graph format 3- had hard time to ingest logs from some unsupported log sources Recommendations to others considering the product: Run sample long queries and ensure required log sources are supported. What problems are ...

Very powerful log management tool with a bit of a learning curve

What do you like best? I've only used the Log Management solution provided by Sumo Logic, so this review is based on that. It's a very powerful tool where you can query logs in pretty much any way you can imagine. Our service had very high log traffic across many services. Sumo logic was able to keep up, and we could query logs in a variety of ways. What do you dislike? It has a pretty steep learning curve. The query language is pretty solid, but it takes some time to figure it ...

Powerful log analysis tool

What do you like best? Fairly easy to use and very powerful. It's hard to imagine doing production support without a tool like this. What do you dislike? I wish it was cheaper so we could ingest more logs. Recommendations to others considering the product: Definitely worth considering as a cheaper alternative to Splunk and a more feature-rich solution versus open source (E.g. ELK). What problems are you solving with the product? What benefits have you realized? It's great ...

Sumo Logic monitoring review

What do you like best? it is very simple to use, it looks almost like a mobile App, I like how simple it is to configure your dashboard, and it gives you real-time metrics on our servers, also the incoming alerts are very easy to configure. the dashboard allows to filter timeframes for every running job and not like other software where the time filter refreshes the entire dashboard What do you dislike? I think the customer service part still has room to improve, I've been on a ...