8.9
Spot Score
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BC
Brock Crowe
04/23/24
Franco was helpful and quick to respond…
Franco was helpful and quick to respond to my issue.
BC
Brock Crowe
04/23/24
Franco was helpful and quick to respond…
Franco was helpful and quick to respond to my issue.
K
Keith
04/07/24
I inadvertently forgot to cancel my…
I inadvertently forgot to cancel my subscription. They took care of it no problem. This is a trusted vendor.
MB
Marco Brenes
04/07/24
The help provided was excellent and…
The help provided was excellent and timely for the situation that was arising with my account, the result was the best, the treatment was very respectful and with the best possible solution.
HT
Holywatr tm
04/07/24
Easy refund
I needed a refund cause accidentally left my yearly subscription on auto-renewal. I emailed support immediately after they processed payment and they issued the refund almost immediately. Really awesome service :)
SN
Space News Unfold
04/07/24
Sublime service
I wanted to cancel my subscription, but it was already automatically paid for. Fast, friendly answer from the helpdesk, with the notification that they refunded my money. Thanks Franco from StoryBlocks! Furthermore, platform itself is good, a lot of footage and options. Reason why i wanted to cancel the subscription is because i stopped doing the thing i needed any footage for.
OR
Oliver Rothwell
04/07/24
Few issues signing up due to legacy…
Few issues signing up due to legacy account from 2018. Franco helped sort it out for me.
SN
Space News Unfold
04/07/24
Sublime service
I wanted to cancel my subscription, but it was already automatically paid for. Fast, friendly answer from the helpdesk, with the notification that they refunded my money. Thanks Franco from StoryBlocks! Furthermore, platform itself is good, a lot of footage and options. Reason why i wanted to cancel the subscription is because i stopped doing the thing i needed any footage for.
HT
Holywatr tm
04/07/24
Easy refund
I needed a refund cause accidentally left my yearly subscription on auto-renewal. I emailed support immediately after they processed payment and they issued the refund almost immediately. Really awesome service :)
MB
Marco Brenes
04/07/24
The help provided was excellent and…
The help provided was excellent and timely for the situation that was arising with my account, the result was the best, the treatment was very respectful and with the best possible solution.
