Storyblocks Reviews in August 2026: User Ratings, Pros & Cons

Positive refund experience for duplicate account

I didn't realize I had two accounts for the same service. When I asked Storyblocks if they could refund me one of the accounts, they did so promptly.

Great at responding to problems

When I accidentally paid for the annual instead of monthly they were understanding and helped me fix my error.

Great service and support and…

Great service and support and content... I will always return when relevant to me of my clients

Best support possible

I have been assisted by Franco regarding my case. He was very helpful and understanding. My experience using StoryBlocks has always been great and the support always reactive and very helpful. Moreover StoryBlocks has been by far my greatest website to select pictures and videos. Romain from France.

With their help

With their help, I got back to restore my password. Thank you, S. Hylen

Refund Guaranteed

An automated payment was made, you know most of the companies make excuses to not refund, but Storyblocks made me a refund twice! I really appreciate all their support in this, thank you.

"Excellent resource for Video Production"

What do you like best about Storyblocks? I love the vast selection in the video and music library. I tend to use those the most. Occasionally I use a photo or After Effects project. With video there is a flexible selection of file type based o your needs. If you need pro res and larger files then that have you covered., If you want a smaller .mov file they have that, too. Search engine is pretty solid, too. I typically come to storyblocks first when looking for additional footage.

Very fast and resposive support

Very fast and resposive support. I like it.

Storyblocks are a disgusting company

Storyblocks are a disgusting company - they will charge you twice and not refund you. They also allow your account to be accessed from other countries outside of your own. I asked for a refund, since it was CLEAR that I was not in the location that my account was accessed from, and I got a reply from customer service telling me to suck eggs, and that they wouldn't even refund the double charge. DO NOT - I REPEAT - DO NOT use Storyblocks as they will steal your money. Terrible customer ...

Franco helped with everything I asked…

Franco helped with everything I asked him too. Very appreciative of his help.