Transforming customer service for effortless satisfaction.
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Main Features
Pricing
SP Customer Service offers custom pricing plan
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8.1
Spot Score
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Product Description
Snappy is Help Desk Software for small IT Departments. It automates repetitive tasks associated with ticket creation, assignment, and resolution. It speeds support by allowing responders to work within their familiar desktop environment while integrating with customer satisfaction surveys, ...
Read moreCommon Features
Ticket Management
Knowledge Base
Unique Features
Incident Management
Multi-Channel Communication
Macros (Templated Responses)
+ 5 more
Pricing
Free Trial available
Starts from $15/User/Month
8.7
Spot Score
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Product Description
BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, develop personalized support creation forms, collaborate with your team, and increase agent productivity. Plus, ...
Read moreCommon Features
Ticket Management
Knowledge Base
Self Service Portal
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 9 more
Pricing
Free Trial available
Starts from $8/User/Month when Billed Yearly
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
