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9.3

SpotScore

Smartsupp - Live Chat Software

Smartsupp Reviews in July 2026: User Ratings, Pros & Cons

Improve customer satisfaction with real-time chat.

4.4

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Starts from $10 / User / Month when Billed Yearly, also offers free forever plan

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Smartsupp Reviews & Ratings

4.4

Very Good

Based on 80 ratings & 410 reviews

Are you using Smartsupp?

Rating Distribution

Excellent

(321)

Very Good

(69)

Good

(14)

Poor

(2)

Terrible

(4)

Spotsaas Editor’s POV

Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and emphasizing a sleek, intuitive user experience. The app's reliability and prompt message delivery further enhance real-time communication efficiency. Moreover, Smart App ...Read more

Smartsupp pros and cons

  • Easy to use and customize, saving time and improving customer interactions.

  • Clear interface with smooth navigation, supporting a positive user experience.

  • Reliable service with minimal downtime, maintaining prompt message delivery.

  • Commitment to user privacy and security, offering end-to-end encryption for secure conversations.

  • Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions.

  • Limited customization options such as themes and notification sounds may restrict personalization for some users.

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Showing 51-60 out of 410

RK

Roman K

01/08/24

5 out of 5

"Velmi kvalitní služby"

What do you like best about Smartsupp? Rychlost, moderní prostředí, ochotu vše sdělit. What do you dislike about Smartsupp? Zatím jsem se vším spokojen. Nenalezl jsem nic, co by se nám nelíbilo. Mohu vřele doporučit. What problems is Smartsupp solving and how is that benefiting you? Notofikace při vstupu na náš eshop, automatický chat

MK

Max K

01/08/24

5 out of 5

"Works like a charm"

What do you like best about Smartsupp? I was using a much more expensive software for a live chat. After searching for some other options I found Smartsupp and gave it a try. I knew it would work when I was setting it up because of how the setup process was laid out properly, it was a breeze. It is super easy to use. After the setup was completed, in 3-4 minutes, it started working right away. I was able to customize a bunch of stuff for my needs. Actually, I did not know I could do these ...

Read more

MK

Max K

01/08/24

5 out of 5

"Works like a charm"

What do you like best about Smartsupp? I was using a much more expensive software for a live chat. After searching for some other options I found Smartsupp and gave it a try. I knew it would work when I was setting it up because of how the setup process was laid out properly, it was a breeze. It is super easy to use. After the setup was completed, in 3-4 minutes, it started working right away. I was able to customize a bunch of stuff for my needs. Actually, I did not know I could do these ...

Read more

RK

Roman K

01/08/24

5 out of 5

"Velmi kvalitní služby"

What do you like best about Smartsupp? Rychlost, moderní prostředí, ochotu vše sdělit. What do you dislike about Smartsupp? Zatím jsem se vším spokojen. Nenalezl jsem nic, co by se nám nelíbilo. Mohu vřele doporučit. What problems is Smartsupp solving and how is that benefiting you? Notofikace při vstupu na náš eshop, automatický chat

AU

Anonymous User

01/08/24

5 out of 5

"Applicazione facile ed intuitiva"

What do you like best about Smartsupp? Sistema molto comodo da usare per comunicare con i clienti. Facile da inplementare ed integrare nel sistema web. What do you dislike about Smartsupp? Costi forse un po alti ma effettivamente nella media. What problems is Smartsupp solving and how is that benefiting you? Permette di interagire facilmente con i clienti.

JV

jmichel v

01/05/24

4.5 out of 5

"Très bonne ergonomie"

What do you like best about Smartsupp? La Simplicité d'utilisation, tableau de bord clair. What do you dislike about Smartsupp? Rien à dire pour une première expérience. What problems is Smartsupp solving and how is that benefiting you? Relation directe avec le client.

AS

Alois S

01/05/24

5 out of 5

"dokonalá služba"

What do you like best about Smartsupp? rozsah služeb a automatizace. Přehledy a statistiky What do you dislike about Smartsupp? není v češtině. nemá desktop aplikaci krátké zkušební období What problems is Smartsupp solving and how is that benefiting you? komunikace se zákazníky a automatizace

AS

Alois S

01/05/24

5 out of 5

"dokonalá služba"

What do you like best about Smartsupp? rozsah služeb a automatizace. Přehledy a statistiky What do you dislike about Smartsupp? není v češtině. nemá desktop aplikaci krátké zkušební období What problems is Smartsupp solving and how is that benefiting you? komunikace se zákazníky a automatizace

JP

Jan P

12/28/23

4 out of 5

"Web"

What do you like best about Smartsupp? Pořidil jsem si ho kvůli chatu na www stránkách a vše v pořádku. What do you dislike about Smartsupp? Líbí se mi vše, nic co bych vytkl, udělal jsem si ho kvůli komunikaci se zákazníky What problems is Smartsupp solving and how is that benefiting you? Nemám.

AU

Anonymous User

12/22/23

4.5 out of 5

"Eenvoudig te installeren en werkt goed"

What do you like best about Smartsupp? Met de app kan je overal reageren op berichten. What do you dislike about Smartsupp? Ik kan niks opnoemen wat niet goed is, alleen de prijs l. What problems is Smartsupp solving and how is that benefiting you? Eenvoudig contact met klanten

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].