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9.3

SpotScore

Smartsupp - Live Chat Software

Smartsupp Reviews in July 2026: User Ratings, Pros & Cons

Improve customer satisfaction with real-time chat.

4.4

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Starts from $10 / User / Month when Billed Yearly, also offers free forever plan

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Smartsupp Reviews & Ratings

4.4

Very Good

Based on 80 ratings & 410 reviews

Are you using Smartsupp?

Rating Distribution

Excellent

(321)

Very Good

(69)

Good

(14)

Poor

(2)

Terrible

(4)

Spotsaas Editor’s POV

Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and emphasizing a sleek, intuitive user experience. The app's reliability and prompt message delivery further enhance real-time communication efficiency. Moreover, Smart App ...Read more

Smartsupp pros and cons

  • Easy to use and customize, saving time and improving customer interactions.

  • Clear interface with smooth navigation, supporting a positive user experience.

  • Reliable service with minimal downtime, maintaining prompt message delivery.

  • Commitment to user privacy and security, offering end-to-end encryption for secure conversations.

  • Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions.

  • Limited customization options such as themes and notification sounds may restrict personalization for some users.

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Showing 41-50 out of 410

MK

Maja Konior

02/19/24

5 out of 5

I love the application because I can…

I love the application because I can monitor traffic in the store, what customers pay attention to, and I like the quick contact with customers

MK

Maja Konior

02/19/24

5 out of 5

I love the application because I can…

I love the application because I can monitor traffic in the store, what customers pay attention to, and I like the quick contact with customers

AI

Amiri Ivan

02/19/24

2 out of 5

I love the company

Date of experience: February 19, 2024

AI

Amiri Ivan

02/19/24

2 out of 5

I love the company

Date of experience: February 19, 2024

TB

Trade Bullish

02/19/24

5 out of 5

Great app

Great app, easy to us. And nice features

AU

Anonymous User

02/11/24

5 out of 5

"Great tool for our web"

What do you like best about Smartsupp? Easy adjustment. It is really user friendly tool. What do you dislike about Smartsupp? Nothing. I am surprised with functionality of this tool. What problems is Smartsupp solving and how is that benefiting you? Its next communication channel for us. People can easily contact us threw our web.

AU

Anonymous User

02/11/24

5 out of 5

"Great tool for our web"

What do you like best about Smartsupp? Easy adjustment. It is really user friendly tool. What do you dislike about Smartsupp? Nothing. I am surprised with functionality of this tool. What problems is Smartsupp solving and how is that benefiting you? Its next communication channel for us. People can easily contact us threw our web.

PP

Peter P

01/25/24

4 out of 5

"Really good and easy to use"

What do you like best about Smartsupp? Easy to use and straightforward. Takes few seconds to set up. App works well compared to other options i have tried . Good price vs competition. What do you dislike about Smartsupp? Poor integration options unable to add other social media platforms to keep all in one place What problems is Smartsupp solving and how is that benefiting you? Easy to communicate with customers able to solve basic issues within few minutes

AU

Anonymous User

01/08/24

5 out of 5

"Applicazione facile ed intuitiva"

What do you like best about Smartsupp? Sistema molto comodo da usare per comunicare con i clienti. Facile da inplementare ed integrare nel sistema web. What do you dislike about Smartsupp? Costi forse un po alti ma effettivamente nella media. What problems is Smartsupp solving and how is that benefiting you? Permette di interagire facilmente con i clienti.

PK

Piotr K

01/08/24

4.5 out of 5

"Very nice support chat"

What do you like best about Smartsupp? - great ui/ux - fast - nice mobile app - easy to use What do you dislike about Smartsupp? - didn't find any problem with it, i don't have a long experience with those sort of apps What problems is Smartsupp solving and how is that benefiting you? contact with clients

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].