Smartsupp Reviews in July 2026: User Ratings, Pros & Cons

"Very well for Customers! the automatic messages are very helpful! Thanks for the Chatbot!"

What do you like best about Smartsupp? The color selection, the automatic messages, the extra messages after one click, everything! I like the to have more than one chatbot for my webside! I like the opportunity for own messages to connect with my customers! the contact information, if I'm not online. What do you dislike about Smartsupp? the price, it's too expensive! I dislike the three options, only one option and a cheaper price would be better for smartsupp customers like me. three ...

"Awesome application!"

What do you like best about Smartsupp? The mobile app is beneficial and supports you in every moment. The configured Chatbot is helpful as well. What do you dislike about Smartsupp? There is not really one thing what disturbs us in our processes. There should be a WhatsApp/Twitter/Telegram Integration as well. What problems is Smartsupp solving and how is that benefiting you? Smartsupp supports me in getting in contact with our customers wherever I am.

"nice and easy experience"

What do you like best about Smartsupp? thanks to that we can answer to more customer, availability What do you dislike about Smartsupp? translate from english to french is best What problems is Smartsupp solving and how is that benefiting you? customer want a quick answer

"Smartsupp is an amazing addition to your site and is staffed by knowledgeable and helpful people."

What do you like best about Smartsupp? The way you can communicate with customers, it saves the business a lot of money and time. We would also like to highlight the employees at smartsupp for their willingness and pro-customer approach. What do you dislike about Smartsupp? So far we haven't encountered any downsides. What problems is Smartsupp solving and how is that benefiting you? Smartsupp is solving for us some of the conversations with customers because we use the option of chatbot so ...

"Nice product but coming more and more expensive."

What do you like best about Smartsupp? Easy integration to your site and ease of use. What do you dislike about Smartsupp? Pricing have been increasing. So it depends your demand is this right for you. What problems is Smartsupp solving and how is that benefiting you? No troubles we haven't been able to solve by ourself.

"Nice product but coming more and more expensive."

What do you like best about Smartsupp? Easy integration to your site and ease of use. What do you dislike about Smartsupp? Pricing have been increasing. So it depends your demand is this right for you. What problems is Smartsupp solving and how is that benefiting you? No troubles we haven't been able to solve by ourself.

"Ergonomic and very usefull to quantify customers needs. has enhanced my business, specialy parts"

What do you like best about Smartsupp? In-time chat and collection of essential info to get back to the client with prices or solutions. Historic messages if out of the office. The Chatbot is very useful to gain time and pre-advice the client What do you dislike about Smartsupp? Nothing in peticulary. i have had maybe 2 or 3 bugs during the last 3 years What problems is Smartsupp solving and how is that benefiting you? Managing people answers - catch the client in real-time and close the deal

"Easy to use and very effective"

What do you like best about Smartsupp? Simplicity and responsive customer support. Chatbots are efficient and not too complicated to set up. What do you dislike about Smartsupp? The low number of Chatbots on the entry-level packages, the price to upgrade is very high What problems is Smartsupp solving and how is that benefiting you? The stability of the Chat

"Excelent product! Very easy to install and use"

What do you like best about Smartsupp? It is super easy to install and configure. I like how they offer support and how fast and smart the app is. What do you dislike about Smartsupp? Nothing realy, the app is developed good. They even offer a free trial for the premium version, that works perfect for testing and configureing the product. What problems is Smartsupp solving and how is that benefiting you? We get instand comunication with the potential clients browsing our website. We can ...

"Ottima esperienza per l'assistenza ai clienti"

What do you like best about Smartsupp? Usiamo Smartsupp per dare assistenza ai nostri clienti. Grazie a Smartsupp siamo sempre attivi H24 a dare assistenza. What do you dislike about Smartsupp? Mai avuto problemi con Smartsupp mai avuto disconnessionei. What problems is Smartsupp solving and how is that benefiting you? Ogni volta che ci siamo rivolti al supporto di Smartsupp hanno brillantemente dato la giusta soluzione.