Smartsupp Reviews in July 2026: User Ratings, Pros & Cons

"Ein Chat System welches sich in wenigen Minuten einbinden läßt, mit einer Vielzahl von Möglichkeiten"

What do you like best about Smartsupp? Smartsup kann mit wenigen Code Zeilen auf einer Webseite oder einem Shop System eingebunden werden. Alle Anpassungen können bequem über ein Backend gemacht werden. Programmierkenntnisse sind nicht erforderlich. Die Chat Bots erlauben es viele Chat-Anfragen automatisiert abzuarbeiten so das sich die Agenten auf die wirklich kompliezierten Anfragen konzentrieren könne. Der Hauptgrund für die Entscheidung Smartsupp zu verwenden war der Speed Vergleich mit ...

"A simple and intuitive chat tool. I have tried several and this one is the best."

What do you like best about Smartsupp? What I like best is the simplicity of the entire program. Many options for setting and saving customer names, What do you dislike about Smartsupp? Everything about this program is fine and I wouldn't change a thing. Only the price is, in my opinion, a little higher than it should be. What problems is Smartsupp solving and how is that benefiting you? Direct communication with customers and solving current problems.

"I am shocked how good it is!"

What do you like best about Smartsupp? It's amazing how I can see what page the clients visits and the recording are just wow!! I am shocked how easy I can get in touch with potential clients. And I looooove the mobile app😍 What do you dislike about Smartsupp? I am in only a few days but so far if i would love continue with all the features, the price is for me a bit a lot so will see if it will help to increase my profit. What problems is Smartsupp solving and how is that benefiting ...

"an excellent tool"

What do you like best about Smartsupp? We use it to support our clients, it works very well, it has been a great success What do you dislike about Smartsupp? So far we have not found any problems So far we have not found any problems What problems is Smartsupp solving and how is that benefiting you? Best customer service

"Best chat ever"

What do you like best about Smartsupp? the ease of installation in wordpress, all its content, and the affordable price for startups. I totally recommend it! What do you dislike about Smartsupp? For the moment i don't dislike anything. What problems is Smartsupp solving and how is that benefiting you? Smartsupp is solving my problems that the customer couldn't get into our customer service as soon as we wanted to. So, itis beneficial in the quickness.

"Me gusta mucho."

What do you like best about Smartsupp? Todas las funciones que tiene, al chatbot creo que se le puede sacar mucho partido What do you dislike about Smartsupp? Que no se pueda configurar el diseño de la caja de chat para distintos dispositivos. La versión móvil es muy grande, se excede de la pantalla. What problems is Smartsupp solving and how is that benefiting you? Crear una especie de "embudo" de ventas en algunas páginas concretas de la tienda. A través de las estadísticas también ...

"Love the system and intuitive UI :)"

What do you like best about Smartsupp? Love the video recording, chat shortcuts & and UI What do you dislike about Smartsupp? Would like to be able to see video recordings on mobile app, and more settings. And would love to be able to integrate email so if someone emails us at [email protected] it would show up as a new chat to be able to respond too. What problems is Smartsupp solving and how is that benefiting you? Being able to chat and resolve issues quickly

"A great platform to attract new customers"

What do you like best about Smartsupp? You know everything about what your customers do on your website, you can even make recordings to see how they interact. One of the best tools to offer immediate customer service and generate valuable information. What do you dislike about Smartsupp? I would like to be able to customize more options in the chat box What problems is Smartsupp solving and how is that benefiting you? NOTHING

"Très bon outils"

What do you like best about Smartsupp? Très bon outils, permet à mes clients d'avoir rapidement la réponse à leurs questions. Merci ! What do you dislike about Smartsupp? Ne pas pouvoir demander les adresses mails si je suis en ligne What problems is Smartsupp solving and how is that benefiting you? Il me permet de ne pas avoir besoin d'une secrétaire à plein temps

"Smartsupp is working very well!"

What do you like best about Smartsupp? I like Smartsupp's statistic options. The best is that I can see how many transactions are coming from conversations and use labels to make statistics about conversation themes. What do you dislike about Smartsupp? Yesterday were some problems, and the conversations were not loading, but 10 minutes later, it worked well. What problems is Smartsupp solving and how is that benefiting you? We don't have enough time for customer service. The phone was ...