9.3
SpotScore

Smartsupp Reviews in July 2026: User Ratings, Pros & Cons
Improve customer satisfaction with real-time chat.
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Starts from $10 / User / Month when Billed Yearly, also offers free forever plan
Smartsupp Reviews & Ratings
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Spotsaas Editor’s POV
Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and emphasizing a sleek, intuitive user experience. The app's reliability and prompt message delivery further enhance real-time communication efficiency. Moreover, Smart App ...Read more
Smartsupp pros and cons
Easy to use and customize, saving time and improving customer interactions.
Clear interface with smooth navigation, supporting a positive user experience.
Reliable service with minimal downtime, maintaining prompt message delivery.
Commitment to user privacy and security, offering end-to-end encryption for secure conversations.
Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions.
Limited customization options such as themes and notification sounds may restrict personalization for some users.
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Showing 251-260 out of 410
DS
David S
05/30/23
"Very easy to set up"
What do you like best about Smartsupp? Combination of chatbot and live chat, and very useful support What do you dislike about Smartsupp? I dislike to nothing yet everything works correct What problems is Smartsupp solving and how is that benefiting you? It's like a website guide and helps customers find solutions even quicker.
AC
Akash C
05/23/23
"the best live chat support pogram with an application verification"
What do you like best about Smartsupp? the autochat bot and shotcut system is too good for fast resove and the chat rating system is also good.. but there are many options that makes this app way cool.. What do you dislike about Smartsupp? the price is very high for a monthly plan and yearly its too high too. a small buisness like mine cant effort this price.. but if they add up a life time plan or reduce the price it will be great for small seller What problems is Smartsupp solving and how ...
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AU
Anonymous User
05/23/23
"Easy to use and very helpful"
What do you like best about Smartsupp? I found out about smartsupp through a competitor website and i wanted to implement it on my own rjight away.What i like best is that it was easy to install as a plugin and the interface is very easy to navigate to.I also like that it greets the user with a message. What do you dislike about Smartsupp? What i would like to be improved is being able to position the smartsupp icon a bit higher or in other positions because sometimes it is in front of ...
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SJ
Sob-Drew J
05/22/23
"I am positively surprised by the Smartsupp plugin for WordPress"
What do you like best about Smartsupp? Right from the first use of the Smartsupp plugin, I was enchanted by its versatility. Finding all the necessary options and settings was easy, and the user interface is intuitive and user-friendly. Smartsupp provides a rich set of tools that allow for full control over the chat on my WordPress site. What do you dislike about Smartsupp? No history of visitors, or I can't find it ;) What problems is Smartsupp solving and how is that benefiting ...
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SJ
Sob-Drew J
05/22/23
"I am positively surprised by the Smartsupp plugin for WordPress"
What do you like best about Smartsupp? Right from the first use of the Smartsupp plugin, I was enchanted by its versatility. Finding all the necessary options and settings was easy, and the user interface is intuitive and user-friendly. Smartsupp provides a rich set of tools that allow for full control over the chat on my WordPress site. What do you dislike about Smartsupp? No history of visitors, or I can't find it ;) What problems is Smartsupp solving and how is that benefiting ...
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JV
Jan V
05/15/23
"Help could come from anywhere"
What do you like best about Smartsupp? My colleague deployed the service on eschop, added automatic retrieval of data from logged-in user data. I in turn created a robot, installed the app on my mobile and off I go. Since we are testing Smartsupp and mainly want to use it as a sorting tool for the helpdesk, so far only a few users have responded (parents, wives, colleagues:) But everything is working beautifully, responsive and the "users" are happy. But what I'm excited about is the online ...
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MK
Manuel K
05/15/23
"Easy integration and administration for perfect customer interaction!"
What do you like best about Smartsupp? We are totally enthusiastic about Smartshupp. Since the integration we have a close contact with our customers. Questions about the product or the customer journey can be clarified directly and without complications. In addition, the administration is super easy. The service employees get along very well with easy-to-understand and tidy backend. In addition, the emploees can be informed directly about new messages via appor desktop notifications. Keep ...
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AU
Anonymous User
05/09/23
"Veľmi užitočný nástroj, ktorý nám zvýšil konverzie"
What do you like best about Smartsupp? Samostatná aplikácia, ktorá je prehľadná. What do you dislike about Smartsupp? Nič čo by nejako zásadne obmedzovalo. Jedine cena 🙂 What problems is Smartsupp solving and how is that benefiting you? Odpovede na zákaznícke otázky, ktoré pomohli zvýšiť konverzie.
AU
Anonymous User
05/09/23
"Veľmi užitočný nástroj, ktorý nám zvýšil konverzie"
What do you like best about Smartsupp? Samostatná aplikácia, ktorá je prehľadná. What do you dislike about Smartsupp? Nič čo by nejako zásadne obmedzovalo. Jedine cena 🙂 What problems is Smartsupp solving and how is that benefiting you? Odpovede na zákaznícke otázky, ktoré pomohli zvýšiť konverzie.
MG
monika g
05/05/23
"satisfied customer"
What do you like best about Smartsupp? facilitates contact with the customer, helps in operating the store What do you dislike about Smartsupp? plus that the message from the conversation is sent to the e-mail What problems is Smartsupp solving and how is that benefiting you? I answer customers' questions about the operation of the store and goods
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].