9.3
SpotScore

Smartsupp Reviews in July 2026: User Ratings, Pros & Cons
Improve customer satisfaction with real-time chat.
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Starts from $10 / User / Month when Billed Yearly, also offers free forever plan
Smartsupp Reviews & Ratings
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Spotsaas Editor’s POV
Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and emphasizing a sleek, intuitive user experience. The app's reliability and prompt message delivery further enhance real-time communication efficiency. Moreover, Smart App ...Read more
Smartsupp pros and cons
Easy to use and customize, saving time and improving customer interactions.
Clear interface with smooth navigation, supporting a positive user experience.
Reliable service with minimal downtime, maintaining prompt message delivery.
Commitment to user privacy and security, offering end-to-end encryption for secure conversations.
Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions.
Limited customization options such as themes and notification sounds may restrict personalization for some users.
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Showing 231-240 out of 410
MK
Michał K
07/17/23
"Quick and intuitive setup. Simplified contact with the customer."
What do you like best about Smartsupp? The number of telephone calls has decreased. Managed to make some sales thanks to the chatbot What do you dislike about Smartsupp? It is not always possible to use the full potential of a chatbot, depending on the business. What problems is Smartsupp solving and how is that benefiting you? The number of telephone calls has decreased. We quickly clarify customer questions. No need to call back
AU
Anonymous User
07/17/23
"Smartsupp Rewiev"
What do you like best about Smartsupp? Smartsupp ist einfach klasse. Es ist leicht zu bedienen, einfach zu installieren und man kann den Kunden auf seiner Webseite einen absoluten mehrwert bieten. What do you dislike about Smartsupp? Nichts. Es ist perfekt so wie es ist! Bis auch villeicht einen Darkmode im Dashboard :) What problems is Smartsupp solving and how is that benefiting you? Wenn unsere neue Website live geht, können wir so dem Kunden auch via Online Chat helfen oder informieren. ...
Read more
MK
Michał K
07/17/23
"Quick and intuitive setup. Simplified contact with the customer."
What do you like best about Smartsupp? The number of telephone calls has decreased. Managed to make some sales thanks to the chatbot What do you dislike about Smartsupp? It is not always possible to use the full potential of a chatbot, depending on the business. What problems is Smartsupp solving and how is that benefiting you? The number of telephone calls has decreased. We quickly clarify customer questions. No need to call back
AU
Anonymous User
07/17/23
"Smartsupp Rewiev"
What do you like best about Smartsupp? Smartsupp ist einfach klasse. Es ist leicht zu bedienen, einfach zu installieren und man kann den Kunden auf seiner Webseite einen absoluten mehrwert bieten. What do you dislike about Smartsupp? Nichts. Es ist perfekt so wie es ist! Bis auch villeicht einen Darkmode im Dashboard :) What problems is Smartsupp solving and how is that benefiting you? Wenn unsere neue Website live geht, können wir so dem Kunden auch via Online Chat helfen oder informieren. ...
Read more
O
Ondřej
07/11/23
"Jsem moc spokojený. Splňuje očekávání"
What do you like best about Smartsupp? Nejvíce se mi líbí když člověk výši že někdo navštívil web What do you dislike about Smartsupp? Není nic co by se mi nelíbilo. Možná cena za měsíční platbu je vysoká What problems is Smartsupp solving and how is that benefiting you? Chat se zakazniky
AU
Anonymous User
07/11/23
"Very usefull app for my store"
What do you like best about Smartsupp? I can see what my client do in real time, chat bot, automatic messege, record screen What do you dislike about Smartsupp? I dont have dislike things in this app :) What problems is Smartsupp solving and how is that benefiting you? Automatic contact with client's
O
Ondřej
07/11/23
"Jsem moc spokojený. Splňuje očekávání"
What do you like best about Smartsupp? Nejvíce se mi líbí když člověk výši že někdo navštívil web What do you dislike about Smartsupp? Není nic co by se mi nelíbilo. Možná cena za měsíční platbu je vysoká What problems is Smartsupp solving and how is that benefiting you? Chat se zakazniky
AU
Anonymous User
07/11/23
"Very usefull app for my store"
What do you like best about Smartsupp? I can see what my client do in real time, chat bot, automatic messege, record screen What do you dislike about Smartsupp? I dont have dislike things in this app :) What problems is Smartsupp solving and how is that benefiting you? Automatic contact with client's
MH
Martin H
06/13/23
"Jednoduché nastavení, možnost spravovat přes aplikaci"
What do you like best about Smartsupp? Jednoduché, intuitivní, přehled o návštěvnosti on-line, správa přes aplikaci What do you dislike about Smartsupp? Zatím jsem neobjevil všechny funkčnosti. Nemám hodnoceni What problems is Smartsupp solving and how is that benefiting you? Komunikace se zakaznikem. Zatím malá odezva od zakazniku
MH
Martin H
06/13/23
"Jednoduché nastavení, možnost spravovat přes aplikaci"
What do you like best about Smartsupp? Jednoduché, intuitivní, přehled o návštěvnosti on-line, správa přes aplikaci What do you dislike about Smartsupp? Zatím jsem neobjevil všechny funkčnosti. Nemám hodnoceni What problems is Smartsupp solving and how is that benefiting you? Komunikace se zakaznikem. Zatím malá odezva od zakazniku
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].