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9.3

SpotScore

Smartsupp - Live Chat Software

Smartsupp Reviews in July 2026: User Ratings, Pros & Cons

Improve customer satisfaction with real-time chat.

4.4

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Starts from $10 / User / Month when Billed Yearly, also offers free forever plan

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Smartsupp Reviews & Ratings

4.4

Very Good

Based on 80 ratings & 410 reviews

Are you using Smartsupp?

Rating Distribution

Excellent

(321)

Very Good

(69)

Good

(14)

Poor

(2)

Terrible

(4)

Spotsaas Editor’s POV

Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and emphasizing a sleek, intuitive user experience. The app's reliability and prompt message delivery further enhance real-time communication efficiency. Moreover, Smart App ...Read more

Smartsupp pros and cons

  • Easy to use and customize, saving time and improving customer interactions.

  • Clear interface with smooth navigation, supporting a positive user experience.

  • Reliable service with minimal downtime, maintaining prompt message delivery.

  • Commitment to user privacy and security, offering end-to-end encryption for secure conversations.

  • Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions.

  • Limited customization options such as themes and notification sounds may restrict personalization for some users.

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Showing 211-220 out of 410

AU

Anonymous User

08/22/23

4.5 out of 5

"Great Lead generation"

What do you like best about Smartsupp? user friendly, easy to navigate and setup What do you dislike about Smartsupp? some times it take a little time to load especially if the network is shaky What problems is Smartsupp solving and how is that benefiting you? helps generates leads for my business and so far i'm able to follow up leads even if i don't meet them immediately

AU

Anonymous User

08/22/23

4 out of 5

"Very good app, have info about customers visits"

What do you like best about Smartsupp? Info about visits realtime, visitors details What do you dislike about Smartsupp? Offline status is still on, even I have the app in iPhone and want to comunicate What problems is Smartsupp solving and how is that benefiting you? Offline status. I wrote to Smartsupp, but nothing happened..

AU

Anonymous User

08/22/23

4 out of 5

"Agriculture machinen sales company"

What do you like best about Smartsupp? Very fast communication, and we can make more contact with customers. What do you dislike about Smartsupp? We should learn for longer time, because lot of important thing is in app. What problems is Smartsupp solving and how is that benefiting you? We can make a contact with customers faster.

AU

Anonymous User

08/22/23

4 out of 5

"Agriculture machinen sales company"

What do you like best about Smartsupp? Very fast communication, and we can make more contact with customers. What do you dislike about Smartsupp? We should learn for longer time, because lot of important thing is in app. What problems is Smartsupp solving and how is that benefiting you? We can make a contact with customers faster.

AU

Anonymous User

08/22/23

4 out of 5

"Very good app, have info about customers visits"

What do you like best about Smartsupp? Info about visits realtime, visitors details What do you dislike about Smartsupp? Offline status is still on, even I have the app in iPhone and want to comunicate What problems is Smartsupp solving and how is that benefiting you? Offline status. I wrote to Smartsupp, but nothing happened..

AU

Anonymous User

08/22/23

5 out of 5

"Smarsupp review"

What do you like best about Smartsupp? Very easy to use and it contains Hungarian language. What do you dislike about Smartsupp? Prices are bit high, and not includes AI. Sometimes the script loads a bit slowly. What problems is Smartsupp solving and how is that benefiting you? We can anwser the frequently asked questions 24/7 with the chatbot. We can ask the customer's e-mail to send the answer later. We should use conversational marketing, but it takes time to set up the chatbot.

TK

Tomáš K

08/11/23

5 out of 5

"Lovely little helper"

What do you like best about Smartsupp? Great designed interface that is easy to use even if you just started using live chat. What do you dislike about Smartsupp? I havent found any downside yet, still testing the app. What problems is Smartsupp solving and how is that benefiting you? Answering the basic question to the client.

TK

Tomáš K

08/11/23

5 out of 5

"Lovely little helper"

What do you like best about Smartsupp? Great designed interface that is easy to use even if you just started using live chat. What do you dislike about Smartsupp? I havent found any downside yet, still testing the app. What problems is Smartsupp solving and how is that benefiting you? Answering the basic question to the client.

MH

Marián H

08/08/23

5 out of 5

"Best app for comunitations with clients"

What do you like best about Smartsupp? Good price / easy integration / nice mobile app What do you dislike about Smartsupp? I don't see what to criticize. I don't even use all the features of smartsapp What problems is Smartsupp solving and how is that benefiting you? .

MH

Marián H

08/08/23

5 out of 5

"Best app for comunitations with clients"

What do you like best about Smartsupp? Good price / easy integration / nice mobile app What do you dislike about Smartsupp? I don't see what to criticize. I don't even use all the features of smartsapp What problems is Smartsupp solving and how is that benefiting you? .

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].