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9.3

SpotScore

Smartsupp - Live Chat Software

Smartsupp Reviews in July 2026: User Ratings, Pros & Cons

Improve customer satisfaction with real-time chat.

4.4

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Starts from $10 / User / Month when Billed Yearly, also offers free forever plan

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Smartsupp Reviews & Ratings

4.4

Very Good

Based on 80 ratings & 410 reviews

Are you using Smartsupp?

Rating Distribution

Excellent

(321)

Very Good

(69)

Good

(14)

Poor

(2)

Terrible

(4)

Spotsaas Editor’s POV

Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and emphasizing a sleek, intuitive user experience. The app's reliability and prompt message delivery further enhance real-time communication efficiency. Moreover, Smart App ...Read more

Smartsupp pros and cons

  • Easy to use and customize, saving time and improving customer interactions.

  • Clear interface with smooth navigation, supporting a positive user experience.

  • Reliable service with minimal downtime, maintaining prompt message delivery.

  • Commitment to user privacy and security, offering end-to-end encryption for secure conversations.

  • Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions.

  • Limited customization options such as themes and notification sounds may restrict personalization for some users.

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Showing 161-170 out of 410

AR

Arnoldo R

10/03/23

4 out of 5

"Chat Online excelente"

What do you like best about Smartsupp? tiene muchas funcionalidades, como chatbot, mensajes automaticos, y asignacion de agentes. muy bueno para la gestion y atencion de clientes. What do you dislike about Smartsupp? tarda un poco al cargar en la pagina web What problems is Smartsupp solving and how is that benefiting you? no tengo ningun inconveniente

JD

Jakub D

10/03/23

5 out of 5

"Smart & Easy"

What do you like best about Smartsupp? Very easy and smart service with Android app for my Android What do you dislike about Smartsupp? I dont now. For now everithing i awsome,) What problems is Smartsupp solving and how is that benefiting you? Fast reaction and interaction with our costumers

AR

Arnoldo R

10/03/23

4 out of 5

"Chat Online excelente"

What do you like best about Smartsupp? tiene muchas funcionalidades, como chatbot, mensajes automaticos, y asignacion de agentes. muy bueno para la gestion y atencion de clientes. What do you dislike about Smartsupp? tarda un poco al cargar en la pagina web What problems is Smartsupp solving and how is that benefiting you? no tengo ningun inconveniente

OS

Oscar S

10/03/23

5 out of 5

"example"

What do you like best about Smartsupp? its pretty easy to use, i use it to check how people move on my website, and to realize when we lose clients What do you dislike about Smartsupp? i think it could ahve a little more options in the chat box, to mae the structure as you´d like What problems is Smartsupp solving and how is that benefiting you? it helps me to answer faster and make people trust us more

OS

Oscar S

10/03/23

5 out of 5

"example"

What do you like best about Smartsupp? its pretty easy to use, i use it to check how people move on my website, and to realize when we lose clients What do you dislike about Smartsupp? i think it could ahve a little more options in the chat box, to mae the structure as you´d like What problems is Smartsupp solving and how is that benefiting you? it helps me to answer faster and make people trust us more

AU

Anonymous User

10/03/23

4.5 out of 5

"Great APP"

What do you like best about Smartsupp? Easy installation, easy integration, clarity of settings, many necessary functions. What do you dislike about Smartsupp? At this point, we haven't noticed any key things to improve. Perhaps additions such as visibility of the customer's basket and the ability to edit it would be useful. What problems is Smartsupp solving and how is that benefiting you? It redirects customers who, for various reasons, do not want to call or write an e-mail. Thanks to ...

Read more

AU

Anonymous User

10/03/23

4.5 out of 5

"It's a really good chat app"

What do you like best about Smartsupp? It is easy to use. First time for me to manage a chat like this, and everything was clear at the first time. What do you dislike about Smartsupp? There was a few small bugs, for example I had the refresh our site to see the chat bubble. What problems is Smartsupp solving and how is that benefiting you? We have some changes with the login, and we also provide support with chat.

JD

Jakub D

10/03/23

5 out of 5

"Smart & Easy"

What do you like best about Smartsupp? Very easy and smart service with Android app for my Android What do you dislike about Smartsupp? I dont now. For now everithing i awsome,) What problems is Smartsupp solving and how is that benefiting you? Fast reaction and interaction with our costumers

AU

Anonymous User

09/30/23

5 out of 5

"Relly good experience with the tool"

What do you like best about Smartsupp? easy instalation and impelementation. It works perfectly. What do you dislike about Smartsupp? there is nothing I'd like to mention here. What problems is Smartsupp solving and how is that benefiting you? Easy way to connect with customers.

AU

Anonymous User

09/30/23

5 out of 5

"Relly good experience with the tool"

What do you like best about Smartsupp? easy instalation and impelementation. It works perfectly. What do you dislike about Smartsupp? there is nothing I'd like to mention here. What problems is Smartsupp solving and how is that benefiting you? Easy way to connect with customers.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].