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9.3

SpotScore

Smartsupp - Live Chat Software

Smartsupp Reviews in July 2026: User Ratings, Pros & Cons

Improve customer satisfaction with real-time chat.

4.4

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Starts from $10 / User / Month when Billed Yearly, also offers free forever plan

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Smartsupp Reviews & Ratings

4.4

Very Good

Based on 80 ratings & 410 reviews

Are you using Smartsupp?

Rating Distribution

Excellent

(321)

Very Good

(69)

Good

(14)

Poor

(2)

Terrible

(4)

Spotsaas Editor’s POV

Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and emphasizing a sleek, intuitive user experience. The app's reliability and prompt message delivery further enhance real-time communication efficiency. Moreover, Smart App ...Read more

Smartsupp pros and cons

  • Easy to use and customize, saving time and improving customer interactions.

  • Clear interface with smooth navigation, supporting a positive user experience.

  • Reliable service with minimal downtime, maintaining prompt message delivery.

  • Commitment to user privacy and security, offering end-to-end encryption for secure conversations.

  • Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions.

  • Limited customization options such as themes and notification sounds may restrict personalization for some users.

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Showing 151-160 out of 410

AU

Anonymous User

10/10/23

5 out of 5

"Great"

What do you like best about Smartsupp? It's fast and very easy to use which it's great What do you dislike about Smartsupp? The price it's very high, I hope they try to make it cheaper What problems is Smartsupp solving and how is that benefiting you? Talk with people

MK

Martin K

10/04/23

5 out of 5

"Smartsupp Live Chat & AI Chatbots"

What do you like best about Smartsupp? Jednoduchost a přehlednost i pro zařátečníky. What do you dislike about Smartsupp? Zatim nic. Vše je funkční tak jak má bejt. What problems is Smartsupp solving and how is that benefiting you? Kontakt se zákazníky online.

PV

Pravin V

10/04/23

5 out of 5

"the best chatbot ever for a website"

What do you like best about Smartsupp? Before Smartsupp, connecting with website users was a challenge. With Smartsupp's real-time chat, we can now instantly assist visitors, resulting in higher customer satisfaction and improved conversion rates. Smartsupp has truly transformed our website's user connectivity, taking our customer interactions to new heights. This tool has made engaging with our online audience easier and more effective than ever before. What do you dislike about ...

Read more

MK

Martin K

10/04/23

5 out of 5

"Smartsupp Live Chat & AI Chatbots"

What do you like best about Smartsupp? Jednoduchost a přehlednost i pro zařátečníky. What do you dislike about Smartsupp? Zatim nic. Vše je funkční tak jak má bejt. What problems is Smartsupp solving and how is that benefiting you? Kontakt se zákazníky online.

PV

Pravin V

10/04/23

5 out of 5

"the best chatbot ever for a website"

What do you like best about Smartsupp? Before Smartsupp, connecting with website users was a challenge. With Smartsupp's real-time chat, we can now instantly assist visitors, resulting in higher customer satisfaction and improved conversion rates. Smartsupp has truly transformed our website's user connectivity, taking our customer interactions to new heights. This tool has made engaging with our online audience easier and more effective than ever before. What do you dislike about ...

Read more

AS

Anna S

10/04/23

4 out of 5

"Nice application"

What do you like best about Smartsupp? Very pleasant to use application, easy to use interface. What do you dislike about Smartsupp? Cents a bit high, and the free version is very truncated. What problems is Smartsupp solving and how is that benefiting you? Customers have constant, quick access to consultants.

IB

Iveta B

10/04/23

4.5 out of 5

"Very easy to use"

What do you like best about Smartsupp? Great insites and Ease of Implementation What do you dislike about Smartsupp? Cost is a little higher than I would have liked to pay. What problems is Smartsupp solving and how is that benefiting you? Insites and communication with customers.

AS

Anna S

10/04/23

4 out of 5

"Nice application"

What do you like best about Smartsupp? Very pleasant to use application, easy to use interface. What do you dislike about Smartsupp? Cents a bit high, and the free version is very truncated. What problems is Smartsupp solving and how is that benefiting you? Customers have constant, quick access to consultants.

AU

Anonymous User

10/03/23

4 out of 5

"So far satisfied"

What do you like best about Smartsupp? I just built my first chatbot and everything seems to be intuitive and simple. What do you dislike about Smartsupp? I'm missing the opportunity of having universal multiple boxes to which I can refer a few conversations lines What problems is Smartsupp solving and how is that benefiting you? Shopping guide

AU

Anonymous User

10/03/23

4 out of 5

"So far satisfied"

What do you like best about Smartsupp? I just built my first chatbot and everything seems to be intuitive and simple. What do you dislike about Smartsupp? I'm missing the opportunity of having universal multiple boxes to which I can refer a few conversations lines What problems is Smartsupp solving and how is that benefiting you? Shopping guide

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].