Smallpdf Reviews in September 2026: User Ratings, Pros & Cons

Easy to use and fast helpdesk

Using this service for a couple of years now. Still very happy. Whenever I have remark of question the helpdesk responds quicky [thumbs up emoji]

Excellent product for separating and/or merging PDFs

Excellent product for separating and/or splitting PDFs. I took out a monthly subscription to process the batch of PFFs I needed to process, and then cancelled the subscription without any drama. Support staff are very responsive and helpful. Will subscribe again when I need these features in the future. Highly recommended.

Still a very enjoyable experience from the start

I’ve always been using Smallpdf since college whenever the tasks involve a PDF file. I had some problems with my account, and I emailed them on a Sunday. In about an hour, SmallPDF replied to me and supported me to solve my thing. Big thanks to SmallPDF CS team, especially Arvie for your help with my case.

Love this app

Love this app! So many essential features, even in the free version, and so easy to use compared to other such apps.

Quick and easy way to convert all kinds of digital documents/files

We have been using small pdf for a few years and its a very quick and easy way to convert all kinds of digital documents/files and allows you to do so much more Have had issues an odd time but they always give a prompt response and were keen to resolve it. For the annual cost, I wouldn't have any problem recommending it to others

Useful software

Useful software. If you contact to service center to ask something, you can receive quick reply with friendly.

I needed a invoice that I couldn't…

I needed a invoice that I couldn't locate on my account and the Smallpdf team were very helpful in locating what was needed in a fast and efficient manner.

Customer Service

I recently needed to cancel a subscription with Smallpdf. I was amazed at how quickly and efficiently the support staff made it happen. Kudos.

The support team was very efficient and…

The support team was very efficient and enthusiastic, and quickly helped me resolve my account refund issue. I am very grateful for their assistance. The website's functions are also very user-friendly, and I recommend everyone to use it

I wanted to cancel my subscription due…

I wanted to cancel my subscription due to lack of use. The customer service agent who handled my request was prompt and courteous.