Smallpdf Reviews in June 2026: User Ratings, Pros & Cons

Quick respond

I had a quick respond for my request, the support technician Michelle was very helpful and communicative!

Michelle was really helpful to me

Michelle was really helpful to me. I’m super grateful for her help and patience.

Amazing costumer service

Amazing costumer service! My emails were answered very quickly and Michelle was extremely efficient and willing to help!

Incredibly quick response and very…

Incredibly quick response and very eager to help me with my problem!

Great customer service from Shannen

Date of experience: April 02, 2024

Very helpful customer support

Very helpful customer support, and a really excellent product. I have needed to shrink PDFs fast, and this site has given me the best results.

Great customer service experience.

Great customer service experience.

ez to do what you need and without…

ez to do what you need and without annoying reminders

Great customer service

I had a great experience with Venus, a customer service agent. Venus was friendly, professional and responded to my emails promptly. The customer service agents are essentially the face of any business, as they are the people who customers come into contact with. It’s great to see SmallPDF hiring personable agents to represent their company.

Support Team

I recently had the pleasure of interacting with the support team for a refund issue, and I must say, their service was exceptional. Not only did they handle my request with the utmost professionalism, but they also ensured that the process was smooth and hassle-free. Their prompt responses and attention to detail made a significant difference. The team's dedication to customer satisfaction is commendable, and I am thoroughly impressed by their efficiency. Highly recommended for anyone in ...