Smallpdf Reviews in September 2026: User Ratings, Pros & Cons

Excellent customer service

I have had nothing but excellent response and help from the customer service. They were very quick and resolved my issue with no fuss

Shannen was Excellent

Shannen was cheerful, fast, and effective. She answered all my questions quickly and professionally and resolved my issue immediately. She was outstanding.

Great experience

Great experience speaking to a representative online. Very quick to answer my question and very knowledgeable and kind. Thanks for the help.

Fast, good and friendly

Fast, good, clear and very friendly feedback from the support team.

Smallpdf is 20 stars, not just 5.

Have been using Smallpdf for several years. The program is extremely easy to use, well designed, and includes everything needed to work with pdf files. I've contacted support twice and both times they responded within several hours {even on a weekend) with excellent suggestions and follow-up. This company is doing everything right. Don't hesitate to use Smallpdf.

Super quick reply and helpful team

Super quick reply and helpful team, thank you smallpdf!

I accidentally started a subscription…

I accidentally started a subscription and was charged a high amount. I contacted the customer service team, they understood my issue and gave me a full refund. Fantastic service and I will return for any PDF needs.

Great platform with so many features.

Great platform with so many features. Very quick supportive & responsive staff that can answer to any of your questions.

Functionalities on the Smallpdf has…

Functionalities on the Smallpdf has always been very helpful and user-friendly. I was surprised how quickly my question was answered when I submitted a query!

Arvie is the best support person ever

Arvie is the best support person ever. He assisted me so quickly and fixed the issue I had. Thanks arvie 💕💕💕💕