Smallpdf Reviews in May 2025: User Ratings, Pros & Cons

I paid for the wrong service package…

I paid for the wrong service package and thought I would lose all the money. But luckily support helped me get a refund. Besides, they responded to my emails very quickly.

Support Team

I recently had the pleasure of interacting with the support team for a refund issue, and I must say, their service was exceptional. Not only did they handle my request with the utmost professionalism, but they also ensured that the process was smooth and hassle-free. Their prompt responses and attention to detail made a significant difference. The team's dedication to customer satisfaction is commendable, and I am thoroughly impressed by their efficiency. Highly recommended for anyone in ...

Product and support are A+

Works great and their support is wonderful!

Excellent help from SmallPDF support

Excellent help from SmallPDF support ! The license had to be transferred to another account, due to an error on my part this had to be done twice. Support was very patient and responded very quickly to all my questions. You rarely experience this nowadays.

Super responsive support team

The support team are super quick to respond and very attentive. I worked with Shannen who helped me fix a situation with complete care and understanding. I would highly recommend the product if only for the amazing team that backs them!

Great customer service…

I have to say that the customer service from this company was really very helpful and timely. I sent them a message and heard back literally within minutes. They were excellent to work with! Thanks again Smallpdf!

I have used Smallpdf for several years

I have used Smallpdf for several years, I started at a time I need to work with a multitude of documents on regular basis. I now use it for for so many things, work and personal. The service and support I have received has been nothing short of amazing, a support service that is actually there and resolves issues quickly! It is easy to use, has a large range of features. I have tried others and nowhere the quality or support.

The support are very kind and they…

The support are very kind and they don't have any problem to explain you if you don't understand something Small pdf is easy to use

Great Customer Support from Smallpdf

My experience with Small PDF Support was very positive! My main interaction was with Venus who was polite, patient, and efficient in helping me investigate and resolve my issue. I wish other company's customer support programs could be as good as Small PDF. Thank you!

Shannen was excellent in advising about…

Shannen was excellent in advising about my subscription plan! She was able to explain everything properly to me. Thanks for her help!