Smallpdf Reviews in September 2026: User Ratings, Pros & Cons

Good

Shannen help me a lot but don't expect for real time reply. Thank you!

Excellent support from Smallpdf

I had forgotten to end the subscription after the trial and was charged. However, smallpdf support was quick and kind to do the refund. Thank you for your excellent prompt support.

great and free

Date of experience: September 09, 2024

I had an issue canceling my trial

I had an issue canceling my trial, but the Support team made it right after initially sharing me for a month.

Free trial cancellation issue

Had a problem with cancelling my free trial so I emailed the support team. To my surprise I was helped by wonderful Shannen within minutes of sending my email. Shannen assisted in the cancellation of my account without any issues at all. Thank you Shannen for your work, it may have been a small thing but your professionalism truly means a lot to me

Great Product + Service

Great product and even better customer service, would recommend to help you with your PDF troubles!

Excellent

Excellent, we use it mostly for compressing PDFs. We have been using it for several years and it doesn't disappoint! keep the good work.

Excellent and Timely Customer Support

I have been a user of Smallpdf tools for quite a while since 2022. Recently, I reported a technical issue pertaining to my access to Smallpdf. Customer support responded so swiftly and kindly that they were able to escalate and finally fix the issue within the day I needed it to be fixed. Smallpdf is not just about subscription and business, it also showed that they are there to help and assist users in case of problems. Smallpdf shows to us that the money that spent for this subscription ...

Excellent support service

I appreciate Smallpdf's customer service. They supported me very enthusiastically with very quick responses. The file editing function is very diverse and useful. I recommend everyone to use it.

So fast!

Extremely fast and helpful (effective) customer service