Smallpdf Reviews in September 2026: User Ratings, Pros & Cons

Great product,greater customer service

Smallpdf has been of great help. While the product is great, what also matters is their wonderful customer service and appreciation for the customer. They are conscious of the circumstances and do their best to help. Great job!!!

Best Online PDF Converter, PERIOD

When you search online for "file compressor pdf", you'll get a lot of scammy, spammy pdf converters which *seem to be free*, but after converting your pdf they force you to pay money for their shit service before letting you download the pdf. And oftentimes, they'll try to charge you WITHOUT YOUR CONSENT and take a yearly subscription of $50. What makes Smallpdf different is they don't take this nasty approach. First time around, at least, they let me upload and convert my pdf as usual, but ...

Customer service

I found the customer support service to be excellent and fair. The process to protect a pdf and also the conversions were simple and easy to use.

Helpful team that allowed me to resolve…

Helpful team that allowed me to resolve a unique account issue.

Smallpdf

I thought that I needed pdf software but couldn't justify a monthly ar annual subscription. When I realised this I contacted small pdf I contacted thee customer support and they were brilliant and supported and guided me all the way. If I do need a pdf in the future I won't be looking anyware else.

Customer support team

A member of the support team named Arvie helped me to resolve my issue while making sure I was content with the offered solution. He was kind and I never felt uncomfortable or afraid to ask for clarification while dealing with him.

Excellent costumer support

Excellent costumer support: they reply very fast, are really flexible and kind.

Actually the service from them was…

Actually the service from them was really good. Both Product and customer service was excellent. I strongly recommend to use it.

helpful

quite convenient and helpful

At 85 yrs old I am easily confused

At 85 yrs old I am easily confused. Your consultant, Shannen, patiently guided me through the process of sorting out passwords and accounts issues. I have been using Smallpdf for many years. I live again. (From Australia, not NZ!)