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Slack - Business Instant Messaging Software

Slack Reviews in July 2026: User Ratings, Pros & Cons

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4.84

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Slack Reviews & Ratings

4.84

Excellent

Based on 2759 ratings & 2759 reviews

Are you using Slack?

Rating Distribution

Excellent

(2513)

Very Good

(213)

Good

(19)

Poor

(4)

Terrible

(10)

Spotsaas Editor’s POV

Slack is a comprehensive communication platform that enhances collaboration through its threaded conversations and integration capabilities. It's ideal for teams looking to streamline their communication and project management.Read more

Slack pros and cons

  • Unified communication platform

  • Threaded conversations

  • File sharing capabilities

  • Integrates with various tools

  • Can be overwhelming for new users

  • Pricing can escalate with features

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Showing 2361-2370 out of 2759

KD

Kevin D

01/07/20

5 out of 5

Slack attack the day

What do you like best? ease of use, layout, giphy, overall look and feel What do you dislike? scrolling to find older comments is sometimes too time consuming What problems are you solving with the product? What benefits have you realized? remote conversations and info sharing

UI

User in Information Technology and Services

01/07/20

4 out of 5

Slack Review

What do you like best? Instant messaging with streamlined channels so you can quickly message the right individuals/groups when you need. What do you dislike? No lock feature for channels, in case you accidentally send a message in the wrong channel What problems are you solving with the product? What benefits have you realized? Much better communication across the company, with individuals and teams co-ordinating better.

DM

Dan M

01/07/20

5 out of 5

Best messaging platform out there

What do you like best? I love how it supports almost everything, you can integrate any tool you want and it just makes you more productive. It's great to be able to watch a video or listen to a song in the conversation window without having to open a browser to see what somebody sent you. Also the emojis! What do you dislike? I'm not too fond of the mobile app, the way you react to messages isn't very comfortable. I don't like having my drafts and unfinished messages moved to the ...

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UI

User in Security and Investigations

01/07/20

4.5 out of 5

Modernized Workplace Communication Tool

What do you like best? Ease of use on the application. The ability to create private messages, group messages, and channels. The app also makes it easy for cross team collaboration and allows issues to be solved quickly. What do you dislike? One thing about Slack that can be challenging at times are its notifications, which can pull you away from your task at hand. Distraction at it's finest. What problems are you solving with the product? What benefits have you realized? Problems ...

Read more

UI

User in Telecommunications

01/07/20

4 out of 5

Streamlining communication

What do you like best? Great shortcuts and UI. Integrations are expanding constantly. What do you dislike? For the least tech-savvy, it will take more time to onboard. What problems are you solving with the product? What benefits have you realized? Harmonizing IM system internally, integration with intranet solution.

UI

User in Food & Beverages

01/07/20

5 out of 5

Slack is a useful communication tool

What do you like best? I like that we can pin some messages so that we can easily access them later, I like that we can create different channels and do surveys. What do you dislike? I dislike that certain names disappear from the left column when I haven't talked to them recently, even if it is coworkers I talk with a on regular basis. What problems are you solving with the product? What benefits have you realized? I can easily chat with my coworkers, either as one on one or in a ...

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UI

User in Financial Services

01/07/20

5 out of 5

The only place to go for colleague interaction.

What do you like best? I like that I can have multiple channels of conversation for different topics within the business, as well as the option to have individual conversations What do you dislike? I dislike that you can't use a / unless you are completing an action. Sometimes I would like to say day/night etc. What problems are you solving with the product? What benefits have you realized? The immediacy of response, we have a complex platform that involves numerous teams working ...

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MS

Mitchell S

01/07/20

5 out of 5

SDR

What do you like best? Ease of use, creation of channels, fun use of gifs! What do you dislike? Not much to complain about, would be fun to be able to customize a little more What problems are you solving with the product? What benefits have you realized? internal conversations, quick turn around on questions

SH

Siobhan H

01/07/20

5 out of 5

Easy and fun to use! Great integration to simplify my work day

What do you like best? It's quick and easy to set up and use. I like the functionality to create new channels for a range of topics so it makes it easier for discussions around certain things. It's great being able to integrate different apps like Google Calendar to keep on top of everything in one place. Also creating slack bots to send reminders and to help with certain repetitive processes/queries is really useful. What do you dislike? Nothing! It's by far the best messaging service ...

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JS

Jack S

01/07/20

5 out of 5

Slack is a life saver.

What do you like best? Slack not only allows you to direct message, but has a community feel. What do you dislike? Little difference between channels and DMs, where one could be confused and send message wrong place. What problems are you solving with the product? What benefits have you realized? More transparency between different segments in the company. Easy to give people shoutouts and recognition for hard work! Everyone can be involved with just giving a comment a reaction.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].