7.9
Spot Score
Shopmonkey Reviews in June 2026: User Ratings, Pros & Cons
All-in-One Auto Repair Shop Management Software
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Starts from $179 / month when yearly
Shopmonkey Reviews & Ratings
Spotsaas Editor’s POV
Shopmonkey has transformed the way I manage my auto repair business. Before using it, I relied on multiple systems for estimates, invoicing, and customer communication, which often slowed down operations. With Shopmonkey, everything is centralized — from digital inspections to QuickBooks integration — making my shop far more efficient. I especially appreciate the ...Read more
Shopmonkey pros and cons
Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.
With digital invoices, QuickBooks integration, and contactless payment options, Shopmonkey enhances payment efficiency and provides customers with more convenient ways to pay.
While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
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Showing 61-70 out of 317
JC
Joshua C
11/16/23
"Excellent service"
What do you like best about Shopmonkey? The time clock feature and overall lay out of the app What do you dislike about Shopmonkey?
CG
Cheri G
11/15/23
"Success with ShopMonkey"
What do you like best about Shopmonkey? User Friendly - Lots of Features to run business smoothly What do you dislike about Shopmonkey?
CG
Cheri G
11/15/23
"Success with ShopMonkey"
What do you like best about Shopmonkey? User Friendly - Lots of Features to run business smoothly What do you dislike about Shopmonkey?
CI
Christopher I
11/15/23
"Overall decent but there are occasions that it is slow."
What do you like best about Shopmonkey? The versatility to do everything from creating an invoice to uploading all you need to send it out for billing. What do you dislike about Shopmonkey?
DD
Digital D
11/14/23
"Modular abilities for customized process development."
What do you like best about Shopmonkey? Fleet graphics company. Our business model is prallel to that of a fleet service provider, or mechanic shop.
CR
Chris R
11/14/23
"Former dealer mechanic launches own company."
What do you like best about Shopmonkey? Streamlined way to track work through all steps. What do you dislike about Shopmonkey?
AU
Anonymous User
11/14/23
"Excellent Software"
What do you like best about Shopmonkey? Shopmonkey has been a very valuable software as we expanded our business. It really makes it easy for us to create invoices, have customers pay, and keep track of work. I really like how it ties into Quickbooks, allowing my bookkeeping to be much smoother.
CJ
Christopher J
11/14/23
"Excellent and Easy to Use!"
What do you like best about Shopmonkey? I love that it can preload parts and labor based on labor guides as well as get diagrams and procedures. I also love that I can see recalls and carfax reports. The customer support is great as well!
AU
Anonymous User
11/14/23
"Great all in one for work order workflow"
What do you like best about Shopmonkey? Integration with catalogue and vendors Allows for easy integration with carfax What do you dislike about Shopmonkey?
LG
lisa g
11/14/23
"Shop monkey for beginner business"
What do you like best about Shopmonkey? I have enjoyed learning all that shop monkey has to offer.I really enjoy the online payments the customers can make by using the link that is sent after the job is complete.also the. Customer support is very easy to get a hold of when I run into something I'm not familiar with.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].