7.9
Spot Score
Shopmonkey Reviews in June 2026: User Ratings, Pros & Cons
All-in-One Auto Repair Shop Management Software
Add to compare
Starts from $179 / month when yearly
Shopmonkey Reviews & Ratings
Spotsaas Editor’s POV
Shopmonkey has transformed the way I manage my auto repair business. Before using it, I relied on multiple systems for estimates, invoicing, and customer communication, which often slowed down operations. With Shopmonkey, everything is centralized — from digital inspections to QuickBooks integration — making my shop far more efficient. I especially appreciate the ...Read more
Shopmonkey pros and cons
Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.
With digital invoices, QuickBooks integration, and contactless payment options, Shopmonkey enhances payment efficiency and provides customers with more convenient ways to pay.
While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
Filter results
Sort by :
Showing 51-60 out of 317
KK
Kansas K
11/20/23
"Very User-Friendly Platform"
What do you like best about Shopmonkey? Shopmonkey is very easy to use, I was able to find my way around the platform in a weeks time. Connecting with customers is made simple with the messaging option. Shopmonkey was the first automotive platform I have been taught to use, I did have to learn how to use our shop's previous application (Workshop) alongside Shopmonkey, and I find Shopmonkey is much easier to use, has more benefits, and has been a great experience so far. We use Shopmonkey ...
Read more
DS
David S
11/20/23
"Great way to increase you revenue and simplify management."
What do you like best about Shopmonkey? I like that it is easy to use and communicate with customers. Approval process give us an ease of mind that we can have proof of authorization, especially on big ticket items. Without a doubt, it has increased our revenue.
LC
Luigi C
11/20/23
"Modern, easy to use, great for customer and business"
What do you like best about Shopmonkey? Text/Email work authorizations and invoices, 2 way communication w customer, modern feel and easy to use What do you dislike about Shopmonkey?
VB
Vlad B
11/20/23
"Works great for Invoices"
What do you like best about Shopmonkey? Easy to sure and keep invoices organised What do you dislike about Shopmonkey?
KP
Kaitlynn P
11/20/23
"Shop Monkey Versatility!"
What do you like best about Shopmonkey? Shop Monkey has provided a user-friendly and good-looking platform for any brick and mortar shop to use. Canned services, parts procurement, scheduling, internal and external communications are all available and easy to find. My favorite part is how easy it is to sort and store all of the labor rates I need to use! Their customer support is fast and helpful, and work through all of the struggles I had with me.
AU
Anonymous User
11/18/23
"Useful for most shops"
What do you like best about Shopmonkey? I like how easy it is for anyone on my team to access information from anywhere with an internet connection. What do you dislike about Shopmonkey?
AU
Anonymous User
11/17/23
"Clean and efficient"
What do you like best about Shopmonkey? Shopmonkey helps simplify the estimates for my customers and lets them pick and choose the work that they want done and then saves the stuff they don't want done for next time. Also lets me save jobs that i do multiple times and makes them super easy to change and fine tune.
GS
Gabby S
11/16/23
"Great customer service and training."
What do you like best about Shopmonkey? Ease of Use, Ease of Implementation, Customer Support, Ease of Integration. What do you dislike about Shopmonkey?
JC
Joshua C
11/16/23
"Excellent service"
What do you like best about Shopmonkey? The time clock feature and overall lay out of the app What do you dislike about Shopmonkey?
IM
Isaac M
11/16/23
"Very Streamline and Easy to Use"
What do you like best about Shopmonkey? There is excellent back end support, they seem to be receptive to adding new features. Transistion was very smooth and easy.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].