7.9
Spot Score
Shopmonkey Reviews in June 2026: User Ratings, Pros & Cons
All-in-One Auto Repair Shop Management Software
Add to compare
Starts from $179 / month when yearly
Shopmonkey Reviews & Ratings
Spotsaas Editor’s POV
Shopmonkey has transformed the way I manage my auto repair business. Before using it, I relied on multiple systems for estimates, invoicing, and customer communication, which often slowed down operations. With Shopmonkey, everything is centralized — from digital inspections to QuickBooks integration — making my shop far more efficient. I especially appreciate the ...Read more
Shopmonkey pros and cons
Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.
With digital invoices, QuickBooks integration, and contactless payment options, Shopmonkey enhances payment efficiency and provides customers with more convenient ways to pay.
While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
Filter results
Sort by :
Showing 41-50 out of 317
MH
Mary H
11/20/23
"Shop Monkey for Classic Cars"
What do you like best about Shopmonkey? Shop Monkey is easy to use for both small and big jobs. It's nice to have a place to post photos of customer cars too. I like that I can customize the Workflow page in a way that works best for me, and that I can customize the columns.
MM
Mike M
11/20/23
"Shopmonkey has allowed us to stand out in our community"
What do you like best about Shopmonkey? Shopmonkey is simple, yet very powerful. It has allowed us to truely stand out in our community and has taken our entire management and customer experience processes to a higher level of professionalism. Our customers do not have to worry about sacrificing the convieniences of electronic communitations and inspections for the quality of a local trusted shop, and our staff doesn't have to sacrifice "big shop" technology for a "small shop" environment.
RE
Randy E
11/20/23
"Super Efficient, Time Saving and definitely, money making."
What do you like best about Shopmonkey? I love how easy it is for me to manage all of my vehicles. All the work that has been completed, what needs to be done and how much it'll cost. I love the facility of integration with quickbooks, and I love the added bonus that all of our work gets reported to carfax. Making estimates is beyond a breeze because of the integration with all of my parts stores as well as seamless connection with Motor Labor guide so I seldom undersell my work and always ...
Read more
AU
Anonymous User
11/20/23
"The best shop management software."
What do you like best about Shopmonkey? Easily keep track of everything. Easy to communicate with customers, quote, and send bills. Keep track of labor time and parts.
AW
Adam W
11/20/23
"Overwhelmingly happy with this service."
What do you like best about Shopmonkey? I really like the overall ease of use, its intuative and easy to navigate and even search for information. What do you dislike about Shopmonkey?
PF
Paul F
11/20/23
"Streamlined our operations"
What do you like best about Shopmonkey? Shopmonkey really helped streamline our operationh from writing estimates, to communicating with customers via text & email, to invoicing via Quickbooks.
BR
Bruce R
11/20/23
"Makes running our shop easy"
What do you like best about Shopmonkey? It's simple and quick! All the vendors we can add to partstech! Makes everything so easy! What do you dislike about Shopmonkey?
EE
Evan E
11/20/23
"From the first phone call to now with the continued customer service support is all excellent!"
What do you like best about Shopmonkey? Shopmonkey has changed our business by centrally locating all the information to include correspondence with the customer and internal communication with our team.
MS
matt s
11/20/23
"Best shop maintenance program"
What do you like best about Shopmonkey? Fast customer service, makes ordering parts a breeze with parts tech What do you dislike about Shopmonkey?
CH
cole h
11/20/23
"Shopmonkey has turned our computer system around."
What do you like best about Shopmonkey? the organization of the program and the vehicle specs make everything a breeze. the customer support also is great with minimal wait time when we have issues. we switched over from quickbooks to shopmonkey at the beginning of the year and it has helped us out tremedously with bringing the automotive parts to our computer system.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].