7.9
Spot Score
Shopmonkey Reviews in June 2026: User Ratings, Pros & Cons
All-in-One Auto Repair Shop Management Software
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Starts from $179 / month when yearly
Shopmonkey Reviews & Ratings
Spotsaas Editor’s POV
Shopmonkey has transformed the way I manage my auto repair business. Before using it, I relied on multiple systems for estimates, invoicing, and customer communication, which often slowed down operations. With Shopmonkey, everything is centralized — from digital inspections to QuickBooks integration — making my shop far more efficient. I especially appreciate the ...Read more
Shopmonkey pros and cons
Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.
With digital invoices, QuickBooks integration, and contactless payment options, Shopmonkey enhances payment efficiency and provides customers with more convenient ways to pay.
While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
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Showing 31-40 out of 317
SR
SAUL R
11/20/23
"Great platform with a few drawbacks"
What do you like best about Shopmonkey? We are a very small shop run by two owners; Shopmonkey provides a good platform to run our shop with providing many advantages of larger businesses. It is easy to create estimates and jobs for many services. Creating individual service lines with labor, parts, fees, and more is very useful. We like how it integrates labor times when adding labor to the service line. There is so much to customize, the "fine print" in the footers, labor rates and ...
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AU
Anonymous User
11/20/23
"Good product to keep management in the loop"
What do you like best about Shopmonkey? ShopMonkey helps keep shop owners in the loop with how office and shop staff are interacting with customers while also giving them a convenient way of being notified when their input is needed.
JR
JD R
11/20/23
"All in one shop control"
What do you like best about Shopmonkey? Everything is in one place, I don't have to waste time on multiple applications, parts, labor, pay, communication it's all here. My employees can clock in and see what's do be done for the day. We use it constantly. Customer support is quick to get to me. I love that it integrates with quickbooks
AU
Anonymous User
11/20/23
"Limited but the best I found"
What do you like best about Shopmonkey? Its been really nice checking cars in and sending the customer the check list before starting on their vehicle. Keeping track of the jobs that are dropped off, waiting, in progress has been great. Overall the program is straight forward and easy to use. Implementation was good. Customer support has been great. Integration was relatively easy with thei help.
AU
Anonymous User
11/20/23
"service works well would like to be able to creat my own ro #"
What do you like best about Shopmonkey? ease of use i can order parts very quickly What do you dislike about Shopmonkey?
TP
Taylor P
11/20/23
"Repair Shop"
What do you like best about Shopmonkey? Easy scheduling and invoicing, helps keep you organized and keeps things from being overlooked. Parts procurement is a nice feature.
CC
Cartech C
11/20/23
"Streamlined Automotive Shop Management with Shopmonkey"
What do you like best about Shopmonkey? Shopmonkey offers a seamless solution for automotive shop management, excelling in various key aspects. Its user-friendly interface ensures a smooth experience for users of all levels, facilitating quick access to essential features without a steep learning curve. Implementation is straightforward, with step-by-step guidance, minimizing disruptions to daily operations. The platform's customer support is responsive and knowledgeable, providing timely ...
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TT
Todd T
11/20/23
"Good platform with some kinks that still need to be worked out."
What do you like best about Shopmonkey? Shopmonkey is easy for new technicians to lean. It has a great layout and w way for everyone in the shop to stay informed and communicate information on open work orders. The ease and frequency we can comminicte to our customers is better than any other platform I have used.
JF
John F
11/20/23
"Shopmonkey has allowed me to become even more organized than ever!"
What do you like best about Shopmonkey? The ability to track customer jobs and look professional What do you dislike about Shopmonkey?
AU
Anonymous User
11/20/23
"My Team Loves It!"
What do you like best about Shopmonkey? Shopmonkey works great with keeping track of Customers and their Vehicles. The WorkFlow Section really helps us see what stage the vehicle is in- whether it just got dropped off, if it is in progress or if is completed, this features helps us!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].