7.9
Spot Score
Shopmonkey Reviews in June 2026: User Ratings, Pros & Cons
All-in-One Auto Repair Shop Management Software
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Starts from $179 / month when yearly
Shopmonkey Reviews & Ratings
Spotsaas Editor’s POV
Shopmonkey has transformed the way I manage my auto repair business. Before using it, I relied on multiple systems for estimates, invoicing, and customer communication, which often slowed down operations. With Shopmonkey, everything is centralized — from digital inspections to QuickBooks integration — making my shop far more efficient. I especially appreciate the ...Read more
Shopmonkey pros and cons
Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.
With digital invoices, QuickBooks integration, and contactless payment options, Shopmonkey enhances payment efficiency and provides customers with more convenient ways to pay.
While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
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Showing 21-30 out of 317
GW
Garrett W
11/21/23
"Finally got entire team on the same page and organized"
What do you like best about Shopmonkey? Trello style cards with accounting features What do you dislike about Shopmonkey?
AU
Anonymous User
11/20/23
"Convenient and fast"
What do you like best about Shopmonkey? I like the convenience of having everything in one spot. Also the speed of this process vs the old one is much better. Some minor hiccups when searching some items but over all works well.
AU
Anonymous User
11/20/23
"Great software, lackluster features and support"
What do you like best about Shopmonkey? Easy to use calendar Links well with quickbooks and stripe What do you dislike about Shopmonkey?
JM
José M
11/20/23
"Easy to use, makes everything on the shop more visible."
What do you like best about Shopmonkey? Great user interface, very user friendly. Great customer support. What do you dislike about Shopmonkey?
JR
JOSH R
11/20/23
"its ok"
What do you like best about Shopmonkey? sending inspections, sending repairs for approval What do you dislike about Shopmonkey?
TA
Toni A
11/20/23
"Overall SM works well, there are some hiccups here and there but I'd recommend overall."
What do you like best about Shopmonkey? I love that we can add all photos and build invoices easily. There are many tools that make this process simple. What do you dislike about Shopmonkey?
DH
Denisse H
11/20/23
"ORGANIZED AND CLEAR"
What do you like best about Shopmonkey? Shopmonkey is an interactive shop management tool that aids me in my job everyday. I frequently use this as a Parts Manager. I keep it as detailed as I can when it comes to specific line items. The techs knows what is going on in the shop. Shopmonkey supports the intergatation and implementation of systems at the shop.
AU
Anonymous User
11/20/23
"Excellent Product, High Price Tag"
What do you like best about Shopmonkey? The program is fluid and easy to use. The layout is clear and easy to understand for people with moderate computer experience. Customer service is helpful when necessary and easy to get a hold of.
KT
Katie T
11/20/23
"User Friendly"
What do you like best about Shopmonkey? The interface is customizable and managed for the way our shop chooses to organize our workflow. Having easy access to customer support is very helpful as our team learns the ins and outs of the software; the team may not always have a good software solution to solve our issues, but they are always quick to respond.
DL
Derek L
11/20/23
"Owner"
What do you like best about Shopmonkey? Order trcking, invoicing with quickbooks. Also like the auto report generation What do you dislike about Shopmonkey?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].