Shopmonkey Reviews in May 2025: User Ratings, Pros & Cons

"Overall it is a great service, however there are some limitations"

What do you like best about Shopmonkey? Scheduling, customer interaction through text and appointment reminders What do you dislike about Shopmonkey?

"Shopmonkey has allowed me to become even more organized than ever!"

What do you like best about Shopmonkey? The ability to track customer jobs and look professional What do you dislike about Shopmonkey?

"Works great for Invoices"

What do you like best about Shopmonkey? Easy to sure and keep invoices organised What do you dislike about Shopmonkey?

"Best shop maintenance program"

What do you like best about Shopmonkey? Fast customer service, makes ordering parts a breeze with parts tech What do you dislike about Shopmonkey?

"From the first phone call to now with the continued customer service support is all excellent!"

What do you like best about Shopmonkey? Shopmonkey has changed our business by centrally locating all the information to include correspondence with the customer and internal communication with our team.

"Repair Shop"

What do you like best about Shopmonkey? Easy scheduling and invoicing, helps keep you organized and keeps things from being overlooked. Parts procurement is a nice feature.

"My Team Loves It!"

What do you like best about Shopmonkey? Shopmonkey works great with keeping track of Customers and their Vehicles. The WorkFlow Section really helps us see what stage the vehicle is in- whether it just got dropped off, if it is in progress or if is completed, this features helps us!

"Very User-Friendly Platform"

What do you like best about Shopmonkey? Shopmonkey is very easy to use, I was able to find my way around the platform in a weeks time. Connecting with customers is made simple with the messaging option. Shopmonkey was the first automotive platform I have been taught to use, I did have to learn how to use our shop's previous application (Workshop) alongside Shopmonkey, and I find Shopmonkey is much easier to use, has more benefits, and has been a great experience so far. We use Shopmonkey ...

"Makes running our shop easy"

What do you like best about Shopmonkey? It's simple and quick! All the vendors we can add to partstech! Makes everything so easy! What do you dislike about Shopmonkey?

"Shopmonkey has turned our computer system around."

What do you like best about Shopmonkey? the organization of the program and the vehicle specs make everything a breeze. the customer support also is great with minimal wait time when we have issues. we switched over from quickbooks to shopmonkey at the beginning of the year and it has helped us out tremedously with bringing the automotive parts to our computer system.