7.9
Spot Score
Shopmonkey Reviews in June 2026: User Ratings, Pros & Cons
All-in-One Auto Repair Shop Management Software
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Starts from $179 / month when yearly
Shopmonkey Reviews & Ratings
Spotsaas Editor’s POV
Shopmonkey has transformed the way I manage my auto repair business. Before using it, I relied on multiple systems for estimates, invoicing, and customer communication, which often slowed down operations. With Shopmonkey, everything is centralized — from digital inspections to QuickBooks integration — making my shop far more efficient. I especially appreciate the ...Read more
Shopmonkey pros and cons
Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.
With digital invoices, QuickBooks integration, and contactless payment options, Shopmonkey enhances payment efficiency and provides customers with more convenient ways to pay.
While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
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Showing 291-300 out of 317
AS
Adrian S
04/10/22
"Shopmokey - the app-quiver killer!"
What do you like best about Shopmonkey? Once in a while, an app comes along and claims to combine many apps in one. I can truly say that Shopmonkey does that, and can of the features individually are great. Having crm, project management, parts inventory, parts ordering , quoting, invoicing, payments, customer messaging and appointment management all under one roof, means less time split across multiple apps resulting in time saved and more $$ made!
AS
Adrian S
04/10/22
"Shopmokey - the app-quiver killer!"
What do you like best about Shopmonkey? Once in a while, an app comes along and claims to combine many apps in one. I can truly say that Shopmonkey does that, and can of the features individually are great. Having crm, project management, parts inventory, parts ordering , quoting, invoicing, payments, customer messaging and appointment management all under one roof, means less time split across multiple apps resulting in time saved and more $$ made!
AV
Alexander V
04/09/22
"Amazing product with a great team to back it up!"
What do you like best about Shopmonkey? We are a small startup that specializes in mobile repair and preventative maintenance for B2B and B2C clients. Being cost-conscious, we looked at several options that could provide us with a solution that had great value, plenty of features, a clear growth plan, and most importantly great customer service. Cue in, Shopmonkey. Our team has been using Shopmonkey for over a year and our experience has been positive. For the number of features you get ...
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AV
Alexander V
04/09/22
"Amazing product with a great team to back it up!"
What do you like best about Shopmonkey? We are a small startup that specializes in mobile repair and preventative maintenance for B2B and B2C clients. Being cost-conscious, we looked at several options that could provide us with a solution that had great value, plenty of features, a clear growth plan, and most importantly great customer service. Cue in, Shopmonkey. Our team has been using Shopmonkey for over a year and our experience has been positive. For the number of features you get ...
Read more
RR
Ron R
04/08/22
"ATL Columbus Review"
What do you like best about Shopmonkey? We like the ability to remote access all of our locations. Quickbooks connection and inventory control. Customer communication features (SMS & Email) - remote payments from customers through the Merchant Services feature (which is cheaper than what we had been using). We have gone paperless with our Vehicle Maintenance inspections due to the ease of use on the electronic features and the fact we can post photos of damages and send to the customer.
JH
Jeremy H
04/07/22
"Great Software and support"
What do you like best about Shopmonkey? Shop monkey is an easy system to learn.. What do you dislike about Shopmonkey?
BM
Blaze M
04/07/22
"Easy to use and worth the $"
What do you like best about Shopmonkey? User friendly runs payments tech support What do you dislike about Shopmonkey?
JH
Jeremy H
04/07/22
"Great Software and support"
What do you like best about Shopmonkey? Shop monkey is an easy system to learn.. What do you dislike about Shopmonkey?
AG
Allen G
04/04/22
"Allen Gregory- Magnolia Diesel- ShopMonkey Review"
What do you like best about Shopmonkey? I find your customer service team, & our account representatives to be the best feature. The ability to also communicate via message with customers also has been a major plus that we have experienced since switching to Shop Monkey.
BS
Bez S
11/09/21
"A massive step forward for our van conversion shop"
What do you like best about Shopmonkey? Shopmonkey has replaced about 5 other platforms we used to use - QBO invoicing, HubSpot, Asana, spreadsheets, email and text messaging apps, etc. Shopmonkey saves us multiple hours every week (day?!) because everything we need is in one place: invoicing, project management and workflow, customer communications, and time clocks for our techs. The interface for our customers is easy to use and also sleek and modern - it matches the upbeat brand of our ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].