7.9
Spot Score
Shopmonkey Reviews in June 2026: User Ratings, Pros & Cons
All-in-One Auto Repair Shop Management Software
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Starts from $179 / month when yearly
Shopmonkey Reviews & Ratings
Spotsaas Editor’s POV
Shopmonkey has transformed the way I manage my auto repair business. Before using it, I relied on multiple systems for estimates, invoicing, and customer communication, which often slowed down operations. With Shopmonkey, everything is centralized — from digital inspections to QuickBooks integration — making my shop far more efficient. I especially appreciate the ...Read more
Shopmonkey pros and cons
Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.
With digital invoices, QuickBooks integration, and contactless payment options, Shopmonkey enhances payment efficiency and provides customers with more convenient ways to pay.
While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
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Showing 261-270 out of 317
SG
Sherard G
05/15/22
"The software that every automotive shop needs."
What do you like best about Shopmonkey? Shopmonkey always listens to their users feedback and adapts quickly. That fundamental attribute is key in an ever evolving industry.
GB
Graham B
05/13/22
"Great software for so many reasons!"
What do you like best about Shopmonkey? The ease of use and how customer and employee-friendly it is. What do you dislike about Shopmonkey?
AU
Anonymous User
05/12/22
"Great all-in-one platform to keep everything organized and very easy to use"
What do you like best about Shopmonkey? Shopmonkey makes it extremely easy to organize and keep track of clients, vehicles, inventory, etc. The ability to message our customers and send quotes and invoices makes for very easy communication.
JE
Jordan E
05/11/22
"Amazing Customer Service"
What do you like best about Shopmonkey? I like that I can always have help when I need it. Anytime I have a question I know that I will most likely get an answer the same day, sometimes within the same hour as well.
PT
Parish T
05/11/22
"Extremely useful and very responsive to the needs of our company"
What do you like best about Shopmonkey? Very easy to get real and solid support when I have a question or concern. What do you dislike about Shopmonkey?
MK
Max K
05/09/22
"No other shop management software but Shop Monkey!"
What do you like best about Shopmonkey? It's super easy to use. If you can use an iPhone, you will feel right at home. Every function you need is right there. Communication with customers, digital inspections and working on an estimate/invoice is a breeze.
FW
Fin W
05/06/22
"Must have Shop Operations Software for any Auto Service Facility"
What do you like best about Shopmonkey? Complete system to: -Create estimates
RS
Russell S
05/06/22
"Shop management software that keeps evolving."
What do you like best about Shopmonkey? The customer service response is always quick and helpful. The navigation is unique from previous management software I've used. The recommendation section is huge for shop users/owners. When you have an idea to add to the software you can make the recommendation and then the shopmonkey users vote for what features they like. This is how Shopmonkey is able to stay on the forefront of the shop management softwares.
CL
CHRIS L
05/05/22
"User friendly and easy to operate."
What do you like best about Shopmonkey? EASY TO USE, YOU CAN ADD PICS FOR ESTIMATES AND ALSO SEND ESTIMATES VIA TEXT FOR APPROVAL AND CUSTOMER CAN ALSO PAY ONLINE. CUSTOMERS CAN ALSO TEXT IF THEY HAVE ANY QUESTIONS
AD
Ash D
05/04/22
"Absolutely the best software I've ever use"
What do you like best about Shopmonkey? The software is very user-friendly easy to train employees. The text messaging to customers is also very convenient. What do you dislike about Shopmonkey?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].