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7.9

Spot Score

Shopmonkey - Auto Repair Software

Shopmonkey Reviews in June 2026: User Ratings, Pros & Cons

All-in-One Auto Repair Shop Management Software

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Starts from $179 / month when yearly

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Shopmonkey Reviews & Ratings

Rating Distribution

Excellent

(249)

Very Good

(58)

Good

(4)

Poor

(3)

Terible

(3)

Spotsaas Editor’s POV

Shopmonkey has transformed the way I manage my auto repair business. Before using it, I relied on multiple systems for estimates, invoicing, and customer communication, which often slowed down operations. With Shopmonkey, everything is centralized — from digital inspections to QuickBooks integration — making my shop far more efficient. I especially appreciate the ...Read more

Shopmonkey pros and cons

  • Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.

  • Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.

  • The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.

  • With digital invoices, QuickBooks integration, and contactless payment options, Shopmonkey enhances payment efficiency and provides customers with more convenient ways to pay.

  • While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.

  • Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.

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Showing 251-260 out of 317

AU

Anonymous User

05/23/22

5 out of 5

"Shopmonkey just works"

What do you like best about Shopmonkey? It cuts down your billing and invoicing time by 90 percent and makes your estimates and invoices look professional. What do you dislike about Shopmonkey?

LK

Leonardo K

05/21/22

5 out of 5

"Amazing Software and even better Customer Service! Absolutely love it!"

What do you like best about Shopmonkey? Shopmonkey is a very easy to use software, that will make it easy to manage your everyday task for your shop. Our customers love the convenience of being able to pay their bills right on the phone and receive all needed invoices and messages quickly and easy on their phones. Shopmonkey integrates everything you need to run your shop and you can have branded invoices as well! The best thing about Shopmonkey is their customer service, i have always had ...

Read more

JS

Jeff S

05/20/22

5 out of 5

"You guys kick ass!"

What do you like best about Shopmonkey? Ease of use and user experience are beyond top notch. Everything is in logical places which makes the software very intuitive. We're constantly recommending Shopmonkey to other shops like ours.

TD

Tom D

05/19/22

5 out of 5

"Excellent Shop Software at a Reasonable Price!"

What do you like best about Shopmonkey? Shop MOnkey is easy to use, and is extremely helpful in tracking estimates and invoices. It is versatile enough to allow many different types of shops to benefit from it.

AU

Anonymous User

05/19/22

5 out of 5

"No complaints"

What do you like best about Shopmonkey? The app on phone and also easy to navigate What do you dislike about Shopmonkey?

DB

donnie b

05/19/22

5 out of 5

"office manager"

What do you like best about Shopmonkey? it is simple to use. the dash board and the report are most helpful What do you dislike about Shopmonkey?

CB

Chris B

05/18/22

5 out of 5

"Great and growing shop management software"

What do you like best about Shopmonkey? The simple intuitive interface. It is very easy to train new service writers and techs. Being able to access my full POS from home also allows for absentee ownership work remotely with ease.

NB

Noel B

05/18/22

5 out of 5

"Heart of Our Shop."

What do you like best about Shopmonkey? Our shop likes that Shopmonkey is a do it all software for our shop. We use it for inspections, invoicing, payments and procedures. It can do it all. On top of that, we can do everything digitally for our customers. It makes us stand out from the competition.

KC

Kyle C

05/17/22

5 out of 5

"Easy To Use!"

What do you like best about Shopmonkey? Simple, easy, and works well! Saves us time as a team and seems very clear for every staff member to be on the same page. Customers like the interactive functions like appointment reminders and estimates sent to their phone as well as texting.

PB

Peter B

05/16/22

5 out of 5

"Awesome and easy to use software."

What do you like best about Shopmonkey? Ease of use, and it definitely cleaned up my desk! What do you dislike about Shopmonkey?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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