7.9
Spot Score
Shopmonkey Reviews in June 2026: User Ratings, Pros & Cons
All-in-One Auto Repair Shop Management Software
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Starts from $179 / month when yearly
Shopmonkey Reviews & Ratings
Spotsaas Editor’s POV
Shopmonkey has transformed the way I manage my auto repair business. Before using it, I relied on multiple systems for estimates, invoicing, and customer communication, which often slowed down operations. With Shopmonkey, everything is centralized — from digital inspections to QuickBooks integration — making my shop far more efficient. I especially appreciate the ...Read more
Shopmonkey pros and cons
Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.
With digital invoices, QuickBooks integration, and contactless payment options, Shopmonkey enhances payment efficiency and provides customers with more convenient ways to pay.
While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
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Showing 241-250 out of 317
TM
Timothy M
05/27/22
"It's helped us straighten out our aftermarket accessories store and shop."
What do you like best about Shopmonkey? It is very intuitive. The End of Day reports and ease of creating invoices and orders. time keeping, invoicing, work orders, inspections. It's easier to use.
MW
Miranda W
05/27/22
"Shopmonkey is a great software."
What do you like best about Shopmonkey? It keeps up with all of our customers and inventory. Simple, easy, and works well. What do you dislike about Shopmonkey?
JO
Joseph O
05/26/22
"Great product with excellent customer service!"
What do you like best about Shopmonkey? The program is very straightforward and easy to use. What do you dislike about Shopmonkey?
JS
Jason S
05/26/22
"Game Changer!"
What do you like best about Shopmonkey? Workflow It allows me to know what's being worked on ant the status of every job in the building and on the premises.
MG
Michael G
05/26/22
"Excellent program very user friendly"
What do you like best about Shopmonkey? The ability to use Labor rates and diagrams and procedures. What do you dislike about Shopmonkey?
NB
Nickee B
05/26/22
"Shopmonkey is a great resource. We are very glad we made the switch!!"
What do you like best about Shopmonkey? Every time I have a question, they are readily available to help. They have already made some of the changes we have recommended.
BG
Blake G
05/26/22
"Great Service Great Shop"
What do you like best about Shopmonkey? The individual service from each person we speak with has been great. We are getting our business up and moving and the knowledge of the setup team has been great!
AU
Anonymous User
05/25/22
"Shop management for small auto repair shops"
What do you like best about Shopmonkey? I like how the system operates compared to others I have tested. The menus are effective and allow me to generate estimates and invoices quickly. I don't sit at the computer all day since I am a mechanic and service writer all in one so being able to sit down and pick up on all the menus is important to me. The mobile app also has a lot of potential but so far I have found it effective in scanning the vehicle license plate or VIN to quickly get all ...
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FD
Felix D
05/24/22
"Best POS hands down"
What do you like best about Shopmonkey? What is there not to like... the experience What do you dislike about Shopmonkey?
BW
Brandie W
05/23/22
"We love shopmonkey!"
What do you like best about Shopmonkey? The system is so easy to use! Customers rave over the text and DVI features! Lots of people cannot answer their calls immediately, I know I sure can't. Being able to receive a text message with notes pictures and full descriptions even being able to text back and ask whatever questions are needed. This software has been a GAMECHANGER for our automotive shop!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].