7.9
Spot Score
Shopmonkey Reviews in June 2026: User Ratings, Pros & Cons
All-in-One Auto Repair Shop Management Software
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Starts from $179 / month when yearly
Shopmonkey Reviews & Ratings
Spotsaas Editor’s POV
Shopmonkey has transformed the way I manage my auto repair business. Before using it, I relied on multiple systems for estimates, invoicing, and customer communication, which often slowed down operations. With Shopmonkey, everything is centralized — from digital inspections to QuickBooks integration — making my shop far more efficient. I especially appreciate the ...Read more
Shopmonkey pros and cons
Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.
With digital invoices, QuickBooks integration, and contactless payment options, Shopmonkey enhances payment efficiency and provides customers with more convenient ways to pay.
While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
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Showing 231-240 out of 317
MC
Mike C
10/05/22
"Welcome to the future!!!"
What do you like best about Shopmonkey? Digital inspection and photo notes to avoid liability What do you dislike about Shopmonkey?
AU
Anonymous User
10/04/22
"Shopmonkey, life (shop) saver."
What do you like best about Shopmonkey? A fluid-like platform, for an auto shop. And I've used many, this platform saves you time from every angle of the business.
CC
Cameron C
09/22/22
"Eunice Yu"
What do you like best about Shopmonkey? We just switched our shop to Shopmonkey from shopboss, and during that process we found it to be simple and enjoyable. Eunice was our guide in making it happen, and she was very profesional, punctual, and a joy to work with. So when you switch to Shopmonkey, make sure that you ask for Eunice. Frankly, it's only a matter of time before you do. Also, shopmonkey, if you're reading this, make sure to take care of Eunice. She is in my opinion, one of the ...
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SV
Stephen v
06/23/22
"Changing the automotive industry!"
What do you like best about Shopmonkey? How everything is done through one platform, from writing estimates to completing purchase orders. The tech app is great for my technicians to stay on top of their to-do list.
BS
Brandon S
06/10/22
"BEST SHOP SOFTWARE AND HELP"
What do you like best about Shopmonkey? The platform is extremely easy to use. And if you need to get a hold of someone it's fast and easy and they actually help you. The layout of the platform makes running business extremely fast and efficient. By far the best software I've ever had. And it's extremely affordable
AC
Amanda C
06/06/22
"Great program!"
What do you like best about Shopmonkey? I like that I am immediately able to connect to my customers regarding their appointments. estimates, and invoices, I especially like the ability to leave internal notes, pull carfax and recalls and attach them to the file.
AU
Anonymous User
06/06/22
"ShopMonkey Review"
What do you like best about Shopmonkey? Shopmonkey is resourceful for our line of business. I love their customer service. If I need assistance they are always available to answer. Their attention to detail on their site is wonderful and very easy to use.
SL
Shannon L
06/06/22
"User Friendly"
What do you like best about Shopmonkey? The ability to communicate with customers, and each other is quite impressive. As well as internal notes. What do you dislike about Shopmonkey?
AU
Anonymous User
06/01/22
"Overall Great Software"
What do you like best about Shopmonkey? Integration with QuickBooks, Fast response time from customer service through chat feature, Any issues have always been resolved by knowledgeable representatives
DM
David M
05/31/22
"Shopmonkey has exceeded my expectations!"
What do you like best about Shopmonkey? Easy to use, provides details, the system flows good. What do you dislike about Shopmonkey?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].