7.9
Spot Score
Shopmonkey Reviews in June 2026: User Ratings, Pros & Cons
All-in-One Auto Repair Shop Management Software
Add to compare
Starts from $179 / month when yearly
Shopmonkey Reviews & Ratings
Spotsaas Editor’s POV
Shopmonkey has transformed the way I manage my auto repair business. Before using it, I relied on multiple systems for estimates, invoicing, and customer communication, which often slowed down operations. With Shopmonkey, everything is centralized — from digital inspections to QuickBooks integration — making my shop far more efficient. I especially appreciate the ...Read more
Shopmonkey pros and cons
Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.
With digital invoices, QuickBooks integration, and contactless payment options, Shopmonkey enhances payment efficiency and provides customers with more convenient ways to pay.
While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
Filter results
Sort by :
Showing 181-190 out of 317
AU
Anonymous User
09/07/23
"Great app for my shop!"
What do you like best about Shopmonkey? We started using this app at our shop a little over a year now and have loved it since. Easy job sorting for the techs and advisors, documenting the car diagnostics are a breeze, and the availability for our customers and clients to see it all first-hand is an awesome added benefit.
ME
Mackenzie E
09/07/23
"Good for the basics"
What do you like best about Shopmonkey? It has lots of helpful features which is great. Messaging customers, digital signatures, and built in parts ordering helps us be more efficient throughout the day.
AU
Anonymous User
09/07/23
"shopmonkey is great"
What do you like best about Shopmonkey? it helps us by having all of our information in one place. it is very user friendly! any issue that we have had, weve been able to reach out either by phone or via the very convenient chat feature to get the assistance we needed!
WC
Wilfredo C
09/07/23
"Easy to use and very well organized."
What do you like best about Shopmonkey? Live updates to keep everything accounted for in the work day. What do you dislike about Shopmonkey?
AU
Anonymous User
08/31/23
"too many emails"
What do you like best about Shopmonkey? we can have all clients and their requested services and billing in one simple platform What do you dislike about Shopmonkey?
JS
Josh S
08/31/23
"Little bit of everything"
What do you like best about Shopmonkey? Like our shop, it does a little bit of everything What do you dislike about Shopmonkey?
JS
Josh S
08/31/23
"Little bit of everything"
What do you like best about Shopmonkey? Like our shop, it does a little bit of everything What do you dislike about Shopmonkey?
ML
Melissa L
08/28/23
"Great way to set up your business' and productivity"
What do you like best about Shopmonkey? The best thing about Shopmonkey is how I can stay connected with my techs and customers as a service writer and manager. I can maximize time and productivity by having most of my needs in one interface.
ML
Melissa L
08/28/23
"Great way to set up your business' and productivity"
What do you like best about Shopmonkey? The best thing about Shopmonkey is how I can stay connected with my techs and customers as a service writer and manager. I can maximize time and productivity by having most of my needs in one interface.
AL
Allen L
08/28/23
"Super Team for Small Business"
What do you like best about Shopmonkey? As a two person small business, we couldn't be more thrilled so far with Shopmonkey. The incredible step by step personalized service and training by their staff helped us learn and grow comfortable using the software, and we feel so supported. The software has everything we need, its interface is easy to use, and we look forward to using it for years to come!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].