7.9
Spot Score
Shopmonkey Reviews in June 2026: User Ratings, Pros & Cons
All-in-One Auto Repair Shop Management Software
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Starts from $179 / month when yearly
Shopmonkey Reviews & Ratings
Spotsaas Editor’s POV
Shopmonkey has transformed the way I manage my auto repair business. Before using it, I relied on multiple systems for estimates, invoicing, and customer communication, which often slowed down operations. With Shopmonkey, everything is centralized — from digital inspections to QuickBooks integration — making my shop far more efficient. I especially appreciate the ...Read more
Shopmonkey pros and cons
Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.
With digital invoices, QuickBooks integration, and contactless payment options, Shopmonkey enhances payment efficiency and provides customers with more convenient ways to pay.
While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
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Showing 171-180 out of 317
AM
Amanda M
09/07/23
"Shopmonkey is great for mechanics and accountants alike!"
What do you like best about Shopmonkey? I think that the invoicing is the most helpful. It easily splits things in the the categories we need and we are able to accept partial payments and have that reflected on the invoice. Overall the invoicing experience is super useful and easy to use. As an accountant the reporting gives me the information needed to transfer everything over to our accounting software easily.
BP
Bruce P
09/07/23
"Simple setup and ease of use"
What do you like best about Shopmonkey? Simple setup and ease of use. Employees caught on fast What do you dislike about Shopmonkey?
WF
will f
09/07/23
"Awesome software, game changer."
What do you like best about Shopmonkey? This program has helped with keeping our inventory in order and organized. The work orders are easy to create, and easy for clients to read. There is also a online chat function that is pretty helpful for new comers.
AB
Arturo B
09/07/23
"Great"
What do you like best about Shopmonkey? Easy to use, lets teamwork be more efficient with workflow. Great communication bettween Customer and Company. Informs others working on project what every one is typing.
DW
Deveris W
09/07/23
"Best Automotive software ever"
What do you like best about Shopmonkey? What i liked best about shop monkey was the ability to see all your invoices at once and which ones were being worked and waiting for service. I also enjoyed that you could communicate with your clients right from the app.
EE
Eli E
09/07/23
"Best Shop Manager"
What do you like best about Shopmonkey? extremely easy to use software, theres no guesswork. you can easily send estimates out to customers within minutes versus hours and the customers i send these estimates out to approve more and much faster.
AU
Anonymous User
09/07/23
"Made tracking of appointments and Work orders easier!"
What do you like best about Shopmonkey? The scheduling features and connecting work orders to that appointment. What do you dislike about Shopmonkey?
HF
Hunter F
09/07/23
"Shop Monkey has Changed my Productivity Entirely for the Better"
What do you like best about Shopmonkey? Shop monkey makes it so simple to find the work that I have going on in the shop. I have work with Backorder parts and instead of trying to remember where the work is, Shopmonkey makes it so simple to track
ML
MICHELE L
09/07/23
"Great for big businesses!"
What do you like best about Shopmonkey? Shopmonkey has so many different ways to handle and document information. It lets you handle multiple actions from the same screen. You have complete control of all data entered.
JS
Jafeth S
09/07/23
"Easy to work on it"
What do you like best about Shopmonkey? I can put all the notes I want and pictures with it What do you dislike about Shopmonkey?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].