7.9
Spot Score
Shopmonkey Reviews in June 2026: User Ratings, Pros & Cons
All-in-One Auto Repair Shop Management Software
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Starts from $179 / month when yearly
Shopmonkey Reviews & Ratings
Spotsaas Editor’s POV
Shopmonkey has transformed the way I manage my auto repair business. Before using it, I relied on multiple systems for estimates, invoicing, and customer communication, which often slowed down operations. With Shopmonkey, everything is centralized — from digital inspections to QuickBooks integration — making my shop far more efficient. I especially appreciate the ...Read more
Shopmonkey pros and cons
Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.
With digital invoices, QuickBooks integration, and contactless payment options, Shopmonkey enhances payment efficiency and provides customers with more convenient ways to pay.
While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
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Showing 161-170 out of 317
AF
Anthony F
09/07/23
"The wizard behind the curtain!!"
What do you like best about Shopmonkey? It allows me to make detailed invoices collect payments speak with customers and keep inventory with ease with my limited technical abilities. It is easy to navigate and user-friendly and the staff is always there to answer any questions. I have also stripe the company that does the payment processing was kind enough to offer me a flat rate loan which has worked well and I'm getting ready to take out another would definitely recommend this to any ...
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JF
James F
09/07/23
"All of our customers love the program"
What do you like best about Shopmonkey? It makes it so much easier to keep track of all our spending and income. Our customers all love the program and how easy it is to use and approve/ decline things. We also can upload photos which is always appreciated.
AF
Anthony F
09/07/23
"The wizard behind the curtain!!"
What do you like best about Shopmonkey? It allows me to make detailed invoices collect payments speak with customers and keep inventory with ease with my limited technical abilities. It is easy to navigate and user-friendly and the staff is always there to answer any questions. I have also stripe the company that does the payment processing was kind enough to offer me a flat rate loan which has worked well and I'm getting ready to take out another would definitely recommend this to any ...
Read more
AH
Arthur H
09/07/23
"The best shop management system, hands down!"
What do you like best about Shopmonkey? The easy to use shop dashboard that makes it a breeze to navigate. What do you dislike about Shopmonkey?
DE
Don E
09/07/23
"Great customer service"
What do you like best about Shopmonkey? The onvoice the customer support texting option What do you dislike about Shopmonkey?
JF
James F
09/07/23
"All of our customers love the program"
What do you like best about Shopmonkey? It makes it so much easier to keep track of all our spending and income. Our customers all love the program and how easy it is to use and approve/ decline things. We also can upload photos which is always appreciated.
SW
Samantha W
09/07/23
"I am loving Shop Monkey!"
What do you like best about Shopmonkey? We switched to Shop Monkey in March of 2023. We were using Quickbooks beforehand, and let me tell you, I have never been so satisfied with another system since Shop Monkey. It's super easy, compact, and can hold a lot of information, and super easy to navigate through. I love being able to log in anywhere and see what is going on. I love the different ways I can do many things. My job has become a lot easier and I am now a lot faster at getting ...
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PH
PERCY H
09/07/23
"it is very easy to use and makes a great integration with the suppliers"
What do you like best about Shopmonkey? integration with the suppliers, easy to get estimates, helps to resolve some problems with the communication with the customer
WW
Wyatt W
09/07/23
"Well organized"
What do you like best about Shopmonkey? I like how organized the system is. I loved being able to move the jobs to stage they were at in the shop What do you dislike about Shopmonkey?
DW
Deveris W
09/07/23
"Best Automotive software ever"
What do you like best about Shopmonkey? What i liked best about shop monkey was the ability to see all your invoices at once and which ones were being worked and waiting for service. I also enjoyed that you could communicate with your clients right from the app.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].