7.9
Spot Score
Shopmonkey Reviews in June 2026: User Ratings, Pros & Cons
All-in-One Auto Repair Shop Management Software
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Starts from $179 / month when yearly
Shopmonkey Reviews & Ratings
Spotsaas Editor’s POV
Shopmonkey has transformed the way I manage my auto repair business. Before using it, I relied on multiple systems for estimates, invoicing, and customer communication, which often slowed down operations. With Shopmonkey, everything is centralized — from digital inspections to QuickBooks integration — making my shop far more efficient. I especially appreciate the ...Read more
Shopmonkey pros and cons
Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.
With digital invoices, QuickBooks integration, and contactless payment options, Shopmonkey enhances payment efficiency and provides customers with more convenient ways to pay.
While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
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Showing 151-160 out of 317
MH
Michael H
09/11/23
"DIFFICULT NOT WHAT IT WAS PRESENTED AS"
What do you like best about Shopmonkey? I LIKE THE VIRTUAL IN SPECTIONS AS WELL AS THE ABILITY TO SEND ESTIMATES DIRECTLY TO THE CUSTOMER VIA THEIR TEXT MESSAGING OR EMAIL SERVICES. IT IS ALSO NICE TO BE ABLE TO TEXT MESSAGE THEM THROUGH THEIR WORKORDER.
KW
Kristinna W
09/09/23
"Demos can be misleading"
What do you like best about Shopmonkey? The whole shopmonkey.io system is as simple as it's made out to be . The thing I do like is being able to take pic and videos add them in to inspections then being able to send to my customers for them to see .
AU
Anonymous User
09/08/23
"Very easy to use"
What do you like best about Shopmonkey? Ease of use and the ability to easily organize inventory and invoices What do you dislike about Shopmonkey?
JO
Jodie O
09/08/23
"Love the Product"
What do you like best about Shopmonkey? I like the availably of being able tochat with a team when i run into issues. I like the columns to keep updated on where we are on a work order. Pricing for what you get is also great. Set up is easy, I was able to transfer my information from Quickbooks Desktop. Was up and running quickly
PW
Paige W
09/07/23
"Keeps our Company Organized"
What do you like best about Shopmonkey? We love that it keeps a history for our returning customers, it keeps everything organized, and there are multiple profit margin features that are helpful.
WW
Wyatt W
09/07/23
"Well organized"
What do you like best about Shopmonkey? I like how organized the system is. I loved being able to move the jobs to stage they were at in the shop What do you dislike about Shopmonkey?
SW
Samantha W
09/07/23
"I am loving Shop Monkey!"
What do you like best about Shopmonkey? We switched to Shop Monkey in March of 2023. We were using Quickbooks beforehand, and let me tell you, I have never been so satisfied with another system since Shop Monkey. It's super easy, compact, and can hold a lot of information, and super easy to navigate through. I love being able to log in anywhere and see what is going on. I love the different ways I can do many things. My job has become a lot easier and I am now a lot faster at getting ...
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AH
Arthur H
09/07/23
"The best shop management system, hands down!"
What do you like best about Shopmonkey? The easy to use shop dashboard that makes it a breeze to navigate. What do you dislike about Shopmonkey?
PW
Paige W
09/07/23
"Keeps our Company Organized"
What do you like best about Shopmonkey? We love that it keeps a history for our returning customers, it keeps everything organized, and there are multiple profit margin features that are helpful.
PH
PERCY H
09/07/23
"it is very easy to use and makes a great integration with the suppliers"
What do you like best about Shopmonkey? integration with the suppliers, easy to get estimates, helps to resolve some problems with the communication with the customer
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].