7.9
Spot Score
Shopmonkey Reviews in June 2026: User Ratings, Pros & Cons
All-in-One Auto Repair Shop Management Software
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Starts from $179 / month when yearly
Shopmonkey Reviews & Ratings
Spotsaas Editor’s POV
Shopmonkey has transformed the way I manage my auto repair business. Before using it, I relied on multiple systems for estimates, invoicing, and customer communication, which often slowed down operations. With Shopmonkey, everything is centralized — from digital inspections to QuickBooks integration — making my shop far more efficient. I especially appreciate the ...Read more
Shopmonkey pros and cons
Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.
With digital invoices, QuickBooks integration, and contactless payment options, Shopmonkey enhances payment efficiency and provides customers with more convenient ways to pay.
While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
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Showing 141-150 out of 317
HA
Hartley A
10/18/23
"Very user friendly, and will grow with you."
What do you like best about Shopmonkey? Shopmonkey is a very user friendly software, and easy to train on. What do you dislike about Shopmonkey?
EP
Efram P
10/18/23
"Time saving tool 1000"
What do you like best about Shopmonkey? I love how the communication with my customers has been streamlined. What do you dislike about Shopmonkey?
EP
Efram P
10/18/23
"Time saving tool 1000"
What do you like best about Shopmonkey? I love how the communication with my customers has been streamlined. What do you dislike about Shopmonkey?
MR
Matt R
10/18/23
"No monkeying around with shop monkey"
What do you like best about Shopmonkey? My team is able to send professional quotes, invoices, and updates to our customers. The point of sale through emailed invoice has changed our whole process. Our customers feel informed and in the loop at all times. This has been a game changer.
AU
Anonymous User
10/18/23
"Very happy"
What do you like best about Shopmonkey? Very easy to use and really a lot of tools to help your business grow and be managed successfully has really good features.
HA
Hartley A
10/18/23
"Very user friendly, and will grow with you."
What do you like best about Shopmonkey? Shopmonkey is a very user friendly software, and easy to train on. What do you dislike about Shopmonkey?
JM
Johnny M
10/17/23
"Considerably better than Tire Master moderately worse than Napa Tracs"
What do you like best about Shopmonkey? I find the organization of the open work orders and estimate easy to navigate. What do you dislike about Shopmonkey?
NW
Nick W
09/20/23
"Shopmonkey is a great all around maintenance program"
What do you like best about Shopmonkey? The thing i like most about the program is the work orders keep everything organized. Services are organized individually to keep you on track and allow you to check things off as you go for long drawn out jobs.
NW
Nick W
09/20/23
"Shopmonkey is a great all around maintenance program"
What do you like best about Shopmonkey? The thing i like most about the program is the work orders keep everything organized. Services are organized individually to keep you on track and allow you to check things off as you go for long drawn out jobs.
TH
Tabitha H
09/13/23
"Very effective software!"
What do you like best about Shopmonkey? I like that you can access the same thing (example: Entering POs) from multiple locations in the software and that you can perform tasks from the "plus sign" in the top right so that you don't have to be taken away from your current task completely and lose your place.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].