7.9
Spot Score
Shopmonkey Reviews in June 2026: User Ratings, Pros & Cons
All-in-One Auto Repair Shop Management Software
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Starts from $179 / month when yearly
Shopmonkey Reviews & Ratings
Spotsaas Editor’s POV
Shopmonkey has transformed the way I manage my auto repair business. Before using it, I relied on multiple systems for estimates, invoicing, and customer communication, which often slowed down operations. With Shopmonkey, everything is centralized — from digital inspections to QuickBooks integration — making my shop far more efficient. I especially appreciate the ...Read more
Shopmonkey pros and cons
Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.
With digital invoices, QuickBooks integration, and contactless payment options, Shopmonkey enhances payment efficiency and provides customers with more convenient ways to pay.
While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
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Showing 121-130 out of 317
MN
Michael N
11/08/23
"Shopmonkey streamlined our whole operation"
What do you like best about Shopmonkey? We were able to integrate separate systems (Shop Management, CRM, inventory, merchant services, messaging) all into Shopmonkey. By canceling subscriptions to all of these separate services we're saving money and allow the shop to run smoother. Less bouncing between systems eliminates human error as well.
BA
Berk A
11/08/23
"I should have signed up sooner"
What do you like best about Shopmonkey? Ease of writing service tickets and feature packed to help user to provide faster customer support. What do you dislike about Shopmonkey?
EK
Evan K
11/08/23
"Shopmonkey made our service writing much easier!"
What do you like best about Shopmonkey? shopmonkey is easy to learn and makes invoices look amazing What do you dislike about Shopmonkey?
AU
Anonymous User
11/08/23
"Great Product"
What do you like best about Shopmonkey? Easy to Use and a lot of functions, recommended. What do you dislike about Shopmonkey?
BM
Brendan M
11/08/23
"Overall great on the front end, not too great on the backend."
What do you like best about Shopmonkey? Front end communication with customers, techs, virtual payments, etc is all great. What do you dislike about Shopmonkey?
AU
Anonymous User
11/08/23
"Awesome experience, very easy, to use, and very helpful staff that can answer any questions."
What do you like best about Shopmonkey? Ease of use, customer support, always changing and making things better. What do you dislike about Shopmonkey?
JC
Jennifer C
11/08/23
"Shopmonkey makes life easy"
What do you like best about Shopmonkey? The time clock feature is my favorite. It allows employees to clock in and out of work and different customer jobs smoothly and efficiently. When it is time to do payroll, it's a breeze.
VB
Velvet B
11/08/23
"Everything we need"
What do you like best about Shopmonkey? I love that my installers can see what needs to be done and we can leave such detailed descriptions. It's very user friendly and simple to use.
AU
Anonymous User
11/08/23
"Easy To Use"
What do you like best about Shopmonkey? Shop monkey has streamlined our workflow and made it easier and more profitable to get customers quotes and communicate in a timely manner.
AU
Anonymous User
11/08/23
"Great software"
What do you like best about Shopmonkey? I like the ability to personalize the dashboard. The software really works well for fleet management, pro essing card payments is a breeze
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].