7.9
Spot Score
Shopmonkey Reviews in June 2026: User Ratings, Pros & Cons
All-in-One Auto Repair Shop Management Software
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Starts from $179 / month when yearly
Shopmonkey Reviews & Ratings
Spotsaas Editor’s POV
Shopmonkey has transformed the way I manage my auto repair business. Before using it, I relied on multiple systems for estimates, invoicing, and customer communication, which often slowed down operations. With Shopmonkey, everything is centralized — from digital inspections to QuickBooks integration — making my shop far more efficient. I especially appreciate the ...Read more
Shopmonkey pros and cons
Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.
With digital invoices, QuickBooks integration, and contactless payment options, Shopmonkey enhances payment efficiency and provides customers with more convenient ways to pay.
While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
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Showing 111-120 out of 317
NL
Nicole L
11/08/23
"Outstanding Program"
What do you like best about Shopmonkey? Easy to schedule appointments and keep track of returning customers. Easy to monitor employees work throughout the day
RM
richard m
11/08/23
"Simple, easy and very user friendly. I’ve been using it thru phone app or desktop."
What do you like best about Shopmonkey? User friendly, fast, quick and easy for all types of job. What do you dislike about Shopmonkey?
AU
Anonymous User
11/08/23
"Easy To Use"
What do you like best about Shopmonkey? Shop monkey has streamlined our workflow and made it easier and more profitable to get customers quotes and communicate in a timely manner.
AU
Anonymous User
11/08/23
"Initially, we were skeptical. There is both good and bad in the system. Overall, happy we switched."
What do you like best about Shopmonkey? The customer communication features are extremely helpful. Being able to take payments so easily and set appointments makes the initial check-in a breeze. The presentation of the system is very clean and mostly organized.
TV
Tristan V
11/08/23
"Decent planning tool"
What do you like best about Shopmonkey? It is very convenient as a shop to have a proper management tool. It is easy to find parts and information. Works great for a smaller shop(3techs)
JG
Jeffrey G
11/08/23
"Shop Monkey is amazing!"
What do you like best about Shopmonkey? Shop Monkey has helped our performance shop quite a bit since we've started using it. It took us almost no time to learn and use in our shop, and when we had questions we got quick and accurate answers via their support system. Most of our jobs are time and materials based. With Shopmonkey we are able to keep an accurate log and charge the customer for the actual time spent with a log of where that time was spent. Our customers are happier and we are ...
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SB
Sydney B
11/08/23
"Great buisness invoicing system to keep customers and you up to date and easily maintained."
What do you like best about Shopmonkey? Most helpful about Shopmonkey is the course they walk you through getting started. Also it is very helpful with keeping customers up to date and techs.
JT
James T
11/08/23
"Overall pretty good"
What do you like best about Shopmonkey? Simple interface, contains the ability to perform varies tasks What do you dislike about Shopmonkey?
AU
Anonymous User
11/08/23
"Awesome program to use!"
What do you like best about Shopmonkey? Very user friendly and support can help. Quick too What do you dislike about Shopmonkey?
Z(
Zander (me) M
11/08/23
"a few thoughts on Shopmonkey"
What do you like best about Shopmonkey? The all in one project tracking and the reporting customizablitliy. What do you dislike about Shopmonkey?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].