7.9
Spot Score
Shopmonkey Reviews in June 2026: User Ratings, Pros & Cons
All-in-One Auto Repair Shop Management Software
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Starts from $179 / month when yearly
Shopmonkey Reviews & Ratings
Spotsaas Editor’s POV
Shopmonkey has transformed the way I manage my auto repair business. Before using it, I relied on multiple systems for estimates, invoicing, and customer communication, which often slowed down operations. With Shopmonkey, everything is centralized — from digital inspections to QuickBooks integration — making my shop far more efficient. I especially appreciate the ...Read more
Shopmonkey pros and cons
Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.
With digital invoices, QuickBooks integration, and contactless payment options, Shopmonkey enhances payment efficiency and provides customers with more convenient ways to pay.
While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
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Showing 101-110 out of 317
AU
Anonymous User
11/08/23
"Shopmonkey has been a great addition to our Shop!"
What do you like best about Shopmonkey? Shop Monkey is loaded with features to bring your shop to the 21st Century. From the ease of use to the navigation on the user panel. it's helped us with easing the implementation through the help of Shop Monkey's Customer Support. We frequently use Shop Monkey as part of our daily stacks and has easily integrated and enhanced our communications with clients and with our technicians.
JC
Jack C
11/08/23
"Shopmonkey is a great service"
What do you like best about Shopmonkey? Shopmonkey has made it extremely easy to set up appointments, register customers, communicate, and set up payment links with all my customers. It has been a great overall experience
PJ
Parker J
11/08/23
"A Game Changer"
What do you like best about Shopmonkey? I honestly love the workflow system the best. It makes it so much easier to organize and keep up with what's going on in the shop. It was fairly easy to setup and implement into our workflow. If we ever had any questions or issues customer support is really easy to get in touch with. The ability to create your own tags and sections really allows us to personalize it to fit our needs the best. We use the system all day, everyday. Overall a super smooth ...
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RM
richard m
11/08/23
"Simple, easy and very user friendly. I’ve been using it thru phone app or desktop."
What do you like best about Shopmonkey? User friendly, fast, quick and easy for all types of job. What do you dislike about Shopmonkey?
NL
Nicole L
11/08/23
"Outstanding Program"
What do you like best about Shopmonkey? Easy to schedule appointments and keep track of returning customers. Easy to monitor employees work throughout the day
TB
Tyler B
11/08/23
"Tightened Up Our Workflow"
What do you like best about Shopmonkey? Attaching Pictures to Jobs. Attaching Invoices to the Schedule. Integrates well with quickbooks. What do you dislike about Shopmonkey?
MF
Melissa F
11/08/23
"Improved shop efficiency and customer communication"
What do you like best about Shopmonkey? Parts ordering/pricing, customer communication/reminders, customer support has been helpful since the beginning, easy to use and track vehicle history
JW
Jeremy W
11/08/23
"Convenient and easy to use, minus some browser trouble."
What do you like best about Shopmonkey? It makes organizing techs very easy, as well as letting us track ticket info with just a few clicks. The app on Apple works well and has a usefully clock in feature.
TH
Trisha H
11/08/23
"Time Saver"
What do you like best about Shopmonkey? The organization and ability to access from anywhere. What do you dislike about Shopmonkey?
PJ
Parker J
11/08/23
"A Game Changer"
What do you like best about Shopmonkey? I honestly love the workflow system the best. It makes it so much easier to organize and keep up with what's going on in the shop. It was fairly easy to setup and implement into our workflow. If we ever had any questions or issues customer support is really easy to get in touch with. The ability to create your own tags and sections really allows us to personalize it to fit our needs the best. We use the system all day, everyday. Overall a super smooth ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].